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Starling Bank: Kite Childrens Account reviews

Name: Kite Childrens Account
Rating: 4.94 (3120 reviews)

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4.93

Based on 3,120 reviews, last reviewed 26th Feb 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent customer service. Excellent customer service. Excellent protection on childrens accounts, and debit and savings accounts. Reviewed on: 26th February 2025

Latest lowest rating:

1

Software not working properly In spite of several calls to Customer Service, both my children's accounts are still not up and running properly which has wasted an enormous amount o... Read more Reviewed on: 25th April 2024

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About this product

Financial literacy starts from an early age, which is why Starling offers its childrens Kite card from the age of 6 to 16. Complete with a Kite debit card, dedicated app, and integration with an adult account, children can get spending savvy while adults set personalised safety controls. If you and your child have a Kite account, share your experiences below and leave a review.

Starling Bank Kite Childrens Account reviews (3120)

Review of the Starling Bank, Kite Childrens Account:

Incredible user interface and customer service

Always there to help and I can always find what I need Reviewed on: 24th January 2021

Software not working properly

In spite of several calls to Customer Service, both my children's accounts are still not up and running properly which has wasted an enormous amount of my time and left me very frustrasted. Reviewed on: 25th April 2024

Reply from Starling Bank Hi there, we're sorry to hear this. This isn't the level of service we aim for at Starling. We'd like to take a look into this for you. Please take a look here on how to make a complaint if you're unhappy with our service, and our team will get back to you soon - https://www.starlingbank.com/how-to-complain/. Team Starling Response date: 26th April 2024

The kite account is amazing!

The kite account is amazing! My 6 year old loves that he can use his own card but I love that I can have full control of his spending via my app. He can access his balance from him phone too which is really good! Reviewed on: 22nd April 2024

Very useful for helping with children's money manage...

Very useful for helping with children's money management Reviewed on: 22nd April 2024

Easy to use, no fees on kids account

Easy to use, no fees on kids account Reviewed on: 22nd April 2024

Excellent Service & App is easy to use

Excellent Service & App is easy to use Reviewed on: 21st April 2024

Great bank all around.

Great bank all around. Kite is perfect for kids and I love the fact that it's free. My son loves the independence and being trusted with a card at quite a young age. Reviewed on: 21st April 2024

Reply from Starling Bank That's what we love to hear! We're glad your son's enjoying having some independence with his card. Team Starling Response date: 22nd April 2024

Wonderful kids accounts that both I and they can acc...

Wonderful kids accounts that both I and they can access, fab parental controls and notifications, easy to use and setup and all at no extra cost! Reviewed on: 20th April 2024

Reply from Starling Bank Hi there, Thanks so much for sharing your review. We're thrilled to hear our Starling Kite is working well for you and your kids. It's a fantastic way to introduce banking whilst keeping it manageable from the palm of your hand! Team Starling Response date: 21st April 2024

I love my saving spaces!

I love my saving spaces! Such a great way to save money! I’ve never been able to save before but this has helped me save so much. Reviewed on: 20th April 2024

Reply from Starling Bank Hi there, We appreciate your lovely feedback. It makes us happy to know our Spaces has helped you save. We really enjoy the benefits of Spaces too! We aim to make money management easier for all, and by simplifying banking, there's more time for the things we all love. Team Starling Response date: 21st April 2024

Contemporary money handling for kids

Our son manages his savings and expenses the same way adults do. He enjoys that and learns to manage money without dealing with coins and with our help. Reviewed on: 18th April 2024

Reply from Starling Bank Hi Andrey, We're happy to have you and your son with us, and know he's enjoying managing his money and expenses like an adult. We love that! Thanks so much for sharing your experience with us, Team Starling. Response date: 19th April 2024

Starling make everything easy, simple and fast

Starling make everything simple, easy and seamless. I wish all banks and credit providers were as switched on as these guys. Reviewed on: 18th April 2024

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