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Starling Bank: Kite Childrens Account reviews

Name: Kite Childrens Account
Rating: 4.94 (3120 reviews)

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4.93

Based on 3,120 reviews, last reviewed 26th Feb 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent customer service. Excellent customer service. Excellent protection on childrens accounts, and debit and savings accounts. Reviewed on: 26th February 2025

Latest lowest rating:

1

Software not working properly In spite of several calls to Customer Service, both my children's accounts are still not up and running properly which has wasted an enormous amount o... Read more Reviewed on: 25th April 2024

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About this product

Financial literacy starts from an early age, which is why Starling offers its childrens Kite card from the age of 6 to 16. Complete with a Kite debit card, dedicated app, and integration with an adult account, children can get spending savvy while adults set personalised safety controls. If you and your child have a Kite account, share your experiences below and leave a review.

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Starling Bank Kite Childrens Account reviews (3120)

So convenient, really good customer services.

So convenient, really good customer services. Excellent way to allow my children to have some independence and easily pt money into their account. Reviewed on: 18th April 2024

Super easy app, amazing phone service to replace new...

Super easy app, amazing phone service to replace new card. Couldnt be happier Reviewed on: 18th April 2024

Reply from Starling Bank Hi there, We're so glad you're having a good experience with us. Thanks for letting us know your replacement debit card was received without issue. We're pleased that our team was able to assist you in resolving the matter. Thanks for your feedback, Team Starling. Response date: 18th April 2024

Swift and Easy

Had tried to open online with Natwest and they needed ID in person at a bank - absolutely impossible to do with bank opening hours. Swift and easy via your app thank you Reviewed on: 17th April 2024

Reply from Starling Bank Hi there, Thanks for sharing your experience with us. We're glad to hear your onboarding journey went smoothly. At Starling, we're all about making banking simple and convenient - manage your banking wherever and whenever! Team Starling Response date: 18th April 2024

App is flexible to use and the bank is responsive

App is flexible to use and the bank is responsive Reviewed on: 17th April 2024

Simple to move money within the Starling app and I c...

Simple to move money within the Starling app and I can monitor my children's spending. I would like to see easier method of transferring into kite accounts from other banks. My mother has an issue transferring direct from HSBC to her grandchildren's account. Reviewed on: 17th April 2024

Reply from Starling Bank Hi there, Thanks for your review and feedback. We're pleased to hear your account is going smoothly with us and that you're finding everything easy. We also enjoy the benefit of our Starling Kite. It's a great way to introduce banking to your kids whilst keeping it manageable from the palm of your hand. We do offer our KiteLink service, which allows family and friends to send money straight to the Kite Space. You can find everything you need to know here: https://www.starlingbank.com/blog/gift-links-for-kids/ Team Starling Response date: 18th April 2024

Streets Ahead

I have found Starling to be forward thinking in their approach to banking that has left traditional banks far behind. Their attention to detail and the ease of use, makes them far superior to my other banks. Reviewed on: 17th April 2024

Reply from Starling Bank Hi there, We loved reading your review! We're very proud of our online banking platform, and it makes us happy to know you appreciate what we do. We felt a new and refreshing approach to banking was absolutely necessary. We hope you continue to enjoy banking with us for many years to come. Team Starling Response date: 18th April 2024

Great for the whole family to have their own accounts

We already had an account for the housekeeping and so it made sense to create an account for our daughter, especially as we needed one that she could use abroad on a school trip. Opening the account was easy, her debit card arrived quickly and she's loved having the responsibility of having her own debit card. She likes having her own app to check her spending, but it's also great that it pings on my phone when she has used the card. Reviewed on: 16th April 2024

I'm really happy with my experience of kite.

I'm really happy with my experience of kite. The application for the kite space and card were quick and simple, and the app works really well. My daughter is also really pleased with having her very own bank card, but I don't have to worry about what's happening, because its actually account, and I have full control! Reviewed on: 16th April 2024

Setting up Kite for my kids was simple & easy, their...

Setting up Kite for my kids was simple & easy, their debit cards arrived quickly also. It’s been a lovely experience for them. Reviewed on: 16th April 2024

Fantastic, simple to use and reliable.

Fantastic, simple to use and reliable. Reviewed on: 16th April 2024

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