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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27329 reviews)

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4.94

Based on 27,329 reviews, last reviewed 11th Mar 2025

586% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Offering a good savings rate. Offering a good savings rate. Update me on new bank being delivered. Easy to use and confirmation when transaction are mads Reviewed on: 11th March 2025

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27329)

Review of the Starling Bank, Current Account:

Poor customer service

Closed my account for no apparent reason Reviewed on: 13th January 2025

Reply from Starling Bank We're sorry to hear about your experience. We'd only ever close an account as a last resort and would give warning/notice before doing so. Team Starling Response date: 28th January 2025

Starling are great at helping me to budget and save...

Starling are great at helping me to budget and save using the "Spaces" feature and they have been amazing at helping me open my account without the traditional photo ID. As an autistic person, I have found their app so user-friendly and I have recommended Starling to several people and I know at least two have since opened accounts with them. Reviewed on: 25th April 2024

Reply from Starling Bank Hi Jennifer, thanks for your review. We're so happy you're enjoying the app and our Spaces feature! Thanks for recommending us too, we appreciate it. Team Starling Response date: 26th April 2024

On line app is very easy to use and gives clear info...

On line app is very easy to use and gives clear information. Payments and transfers are fast. Foreign currency paying when overseas is great. Like interest on current account balances Reviewed on: 24th April 2024

I used to think banks were all pretty much the same...

I used to think banks were all pretty much the same until I started using Starling. The instant notifications at transaction were an immediate change from the outdated banks I had been with before but it's all their own unique features that really makes them stand out! The Spaces feature with Linked Cards is a gamechanger and it all helps massively with budgeting as a student! Reviewed on: 24th April 2024

Easy to use, does all I want.

Easy to use, does all I want. I don’t carry a wallet anymore, the app combined with Apple Pay is all I need! Reviewed on: 23rd April 2024

Very good customer service and great facilities on t...

Very good customer service and great facilities on the app and easy to use Reviewed on: 22nd April 2024

Overall better features and notifications about acco...

Overall better features and notifications about accounts and lots of options to help customise perfect profile and layout, easy to read and locate information etc, bright, colourful, easy to manage various activities Reviewed on: 22nd April 2024

The app is the best there is...

Layout and functionality of the app is the best there is in banking apps; practical, user friendly and aesthetic. I would like a search feature where it can tell me how much I've spent / income in from specific vendors however this doesn't impact my day to day use of the app, a little add luxury. Reviewed on: 22nd April 2024

Excellent customer service with seamless safe banking

Really love the features that Starling offer, especially Spaces as it makes it so much easier to manage my money. Plus a savings account interest rate better than my previous bank. I also love how user friendly the app is and it's very visually pleasing. I've spoken to customer services via the chat on a few occasions since I became a customer and staff have been incredibly helpful and friendly. I regularly rave about Starling to my friends and will continue to recommend them in the future. Reviewed on: 22nd April 2024

Reply from Starling Bank Thanks for your positive review Kayte! We're happy to hear you're enjoying features such as Spaces and Fixed Rate Savers account. Sounds like saving is going well. We're glad our team could help out when you needed it. Thanks for recommending us! Team Starling Response date: 22nd April 2024

The way to bank

I find starling bank very easy to use and their notifications very helpful Reviewed on: 21st April 2024

It is a good way for saving.

It is a good way for saving. I find this bank has helped me a lot. They have very good communication and are always aware when there’s an issue, and very quick upon fixing the problem. When accessing the app it’s very quick and efficient. I’ve had starling for over a year and will continue using it. i’ve recommended this app to many people as it’s helped me a lot with saving, etc. Reviewed on: 21st April 2024

Reply from Starling Bank We're happy to know our services have helped you to save. Being in the know about your finances is key! Always here if you need us Julia. Team Starling Response date: 22nd April 2024

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