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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27312 reviews)

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4.94

Based on 27,312 reviews, last reviewed 1st Mar 2025

371% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Spaces feature is an excellent idea. I use the Spaces feature by transferring money into them so that a direct debit is never missed. Reviewed on: 28th February 2025

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27312)

Review of the Starling Bank, Current Account:

Fantastic service

Can’t believe it took so long to get this kind of service from a bank! Where have you been, Starling! I’ve changed banks quite a few times in my lifetime, but now I have finally found one with which I’ll be sticking for a while. From the easiness of opening an account, to the amazing customer service and ease of use abroad! No unnecessary charges! Reviewed on: 10th March 2023

Faultless.

Faultless. I am so happy I moved Reviewed on: 12th April 2024

Can’t fault - easy to navigate and simple to use...

Can’t fault - easy to navigate and simple to use Reviewed on: 12th April 2024

So easy to use

So easy to use, great user interface via the app, everything is good. Reviewed on: 12th April 2024

One example of exemplary customer service

An example, I had to contact you because I thought a fraudulent transaction had gone through my account. Your helpful customer service agent was extremely polite, knowledgeable and friendly in explaining what could have happened, what I needed to do next and if this didn't work then to get in touch again. Suffice it to say, the problem was resolved with minimal fuss tand inconvenience to myself. It's reassuring that you can talk to a person who knows how to interact with customers and resolve problems with minimum fuss. Reviewed on: 12th April 2024

Speedy control of spending

Great. Excellent 24 hour service. Easy to speak to a real person for advice. Easy to organise spending and saving for major bills, holidays etc. You can see clearly when you are waisting too much money on eating out, coffee shops etc. Reviewed on: 12th April 2024

Good service, and easy to access at your fingertips...

Good service, and easy to access at your fingertips no hassle Reviewed on: 12th April 2024

Recommended to me from my son.

Recommended to me from my son. Glad I decided to go with Starling. Reviewed on: 12th April 2024

Down to earth customer service always polite dealt w...

Down to earth customer service always polite dealt with a problem I had speedy and solved couldn't ask for better banking Reviewed on: 12th April 2024

Safe and Easy

Very responsive customer service. I like the idea of having spaces to be able to save for something in specific. I feel safe while using Starling Reviewed on: 12th April 2024

Best bank and so easy to use.

Best bank and so easy to use. Was a revelation when I moved from RBS. Reviewed on: 12th April 2024

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