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StepChange: Debt Management reviews

4.96
Based on 11,165 reviews, last reviewed 21st Nov 2024
88% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

Stepchange have helped all along with my debts, take... Stepchange have helped all along with my debts, taken all my worries away and i know they are there if i need them, thank you. Reviewed on: 21st November 2024
Joe crowther 's avatar
Joe crowther

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024
Murdo G's avatar
Murdo G

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11165)

Review of the StepChange, Debt Management:

The best if you are struggling with debt

5
I cannot fault them. Had a bad experience with a private debt management company. Lost £6000, when recommended stepchange. Reviewed on: 15th August 2024

Helpful sensitive and made a massive difference to m...

5
Helpful sensitive and made a massive difference to my life. Reviewed on: 21st May 2024

Cannot recommend highly enough - make that call!

5
Struggling with debt and repeatedly trying to handle it myself had caused me a lot of stress and anxiety. This led to more debt as I tried to make myself feel better about it! Contacting StepChange and opening up to them really helped me from a mental perspective, and has helped me align what I pay back on a monthly basis. All agents I have spoken to have been fantastic; non-judgemental, empathetic and they all simply just want to help. I cannot recommend them highly enough for anybody who finds themselves in the situation I was. Mine was all self-inflicted, but again the agents' manner and professionalism breaks down the ego and pride element and helps you move forward and start to make a change. Reviewed on: 21st May 2024

Service was great.

5
Service was great. They was very sensitive to my situation and a massive support. Friendly and helpful. Easy to communicate with. I have mental health issues so I found them very respectful and understanding Thank you Reviewed on: 21st May 2024

excellent service They helped me a lot with my debts

5
excellent service They helped me a lot with my debts Reviewed on: 21st May 2024

Lifeline...

5
I was in a very dark place and didn't know where to turn or see a way out, Stepchange helped me see a light at the end of a very dark tunnel Reviewed on: 21st May 2024

Hidden gem!

5
Loyal, honest, helpful, kind and non-judgmental. I cannot thank them highly enough! Reviewed on: 21st May 2024

Above and beyond help 101%

1
I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with covid, and craziness of life, Thank you so much Stepchange! They are more than 10 out of 10! Talking to the team, they are understanding and treat you like a human being! If you need help, they will do what they can to support you Reviewed on: 20th May 2024

I had accumulated debt over a period of time.

5
I had accumulated debt over a period of time.my situation was getting more and more stressful to the point where I thought about taking my own life.but I applied to stepchange and after consultations I got my debt down to a manageable amount per month.they really did save my life and I am forever grateful. Reviewed on: 20th May 2024

They take the hassle and worry away from a very stre...

5
They take the hassle and worry away from a very stressful situation. Reviewed on: 20th May 2024

Without stepchange don't know what my life would be...

5
Without stepchange don't know what my life would be like now. I'm nowhere near clearing my debt but ita took a weight off my shoulders. Stepchange have been a godsend Reviewed on: 20th May 2024

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