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StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 18,577 reviews, last reviewed 6th Jun 2026
185400% increase in 5 star reviews
in the past 90 days
1400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Debt advice I sought debt advice which was the first massive step, step change helped with the rest and made everything more manageable.I can’t thank them enough,... Read more Reviewed on: 6th June 2026
Julie Hawes's avatar
Julie Hawes

Latest lowest rating:

1

Gave me great peace of mind knowing I was able to ta... Gave me great peace of mind knowing I was able to talk to someone Reviewed on: 28th May 2026
Andrew l's avatar
Andrew l
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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

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StepChange Debt advice reviews (18577)

Stress relief

5
Very quick and professional company that helped me to manage my debt Reviewed on: 13th July 2023
Adam Austin's avatar
Adam Austin

Genuinely life changing

5
It’s different to explain just how much stress overwhelming debt can cause. Finding Step Change has genuinely changed my life. Every one I have ever spoken to has been a perfect mix of compassionate and professional. It’s great to know that I will still be able to pay my debts, but that they will no longer rule my life. Reviewed on: 13th July 2023
Jayslay's avatar
Jayslay

Recommend

5
Very helpful, informative and solution based advise. Reviewed on: 13th July 2023
Willow's avatar
Willow

Excellent

5
They are amazing and so helpful! Iv been struggling since covid and they have helped and made it so easy. I hardly had to do anything they sorted everything. Im so grateful. Reviewed on: 13th July 2023
M.myers's avatar
M.myers

Very professional

5
I could not thank them enough, very professional Reviewed on: 13th July 2023
NL's avatar
NL

Stress relief!

5
Step Change have been incredible from the first time I contacted them in always helping and going the extra mile to make my DMP as smooth as possible. Any issues that have arisen with my debtors have been quickly resolved by StepChange advisors, making the whole process as stress free as possible! Reviewed on: 13th July 2023
Cara Glen's avatar
Cara Glen

Excellent

5
Was referred to Step Change by the bank and within half an hour they made me feel so much better about my situation. Great advice, given with kindness just when you need it most. Reviewed on: 13th July 2023
Jennyca11's avatar
Jennyca11

Life changing

5
I am really satisfied with the advice i recieved from Step Change. It was a hard time that was made clearer with the advice over the phone and email. I was shy at first to talk but now i feel so confident and have everything undrr control. Reviewed on: 13th July 2023
Chloe's avatar
Chloe

Great help when needed

5
Step change helped us out when things came to a head without any judgement. Thank you Reviewed on: 13th July 2023
Kevin Maltby 's avatar
Kevin Maltby

Super helpful

5
Surer, very nice helpful, thank you Reviewed on: 13th July 2023
Slavi Todorov 's avatar
Slavi Todorov

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