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StepChange: Debt Management reviews

4.96
Based on 11,164 reviews, last reviewed 9th Oct 2024
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Latest highest rating:

5

Step Change Survey Advisors always helpful and do their best to answer any queries I have. They are very pleasant, polite and professional. Reviewed on: 9th October 2024
Jean Sceal's avatar
Jean Sceal

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024
Murdo G's avatar
Murdo G

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (11164)

Amazing

5
Everything they provide is high calibre, the staff are amazing and they put your at ease, until I used stepchange there was no way out Reviewed on: 23rd April 2020

StepChange are inspirational; giving cause for hope and peace of mind to customers who are deeply-affected by a myriad of life events.

5
I am Financial Services Executive Consultant. I specialise in Banking/Credit experiences and have followed StepChange for a year. They are true pioneers of customer financial wellbeing. Reviewed on: 20th April 2020

incredible service and peace of mind

5
efficient and helpful service, I will be debt free in one month. Reviewed on: 11th April 2018

Excellent reassuring service

5
During a stressful time were very calm and reassuring and provided professional, reliable advice and a solution to debt problem. Reviewed on: 29th May 2017

Excellent advice

5
I've contacted step change a number of times and each time they are clear, non judgemental and knowledgeable. Reviewed on: 25th May 2017

Finances Took a Turn for The Worst - Step Change Where There To Help

5
My finances took a turn for the worst after experiencing a bout of depression, the debts kept mounting, I kept sweeping the problem under the carpet as I struggled to make payments and general living costs. In my desperation I contacted Step Change to seek advice and it was a huge relief, The staff at Step Change helped me set up a payment plan that was far more manageable and did so with a level of exemplary customer care and human empathy. This wonderful charity is a none-profit organisation and the amazing staff treated me with the utmost respect and understanding. Now I feel there is a light at the end of the tunnel. Reviewed on: 23rd May 2017

Perfect service for many years

5
I have been with stepchange since it was the cccs and have never had a problem, the service is great and it's quick and easy to update debts and annual review by doing this online, they do not charge and fees and are there for you not your creditors, I am no longer in the debt management plan but I do recommmend these to anyone struggling with debts Reviewed on: 15th May 2017

Help to stop you hiding from your debts

5
I'd spent far too long impersonating an Ostrich and burying my head in the sand about my issues. Step Changes service was super easy to use and meant I no longer had to hide away from what was happening and could face my problems head on without fear. Their web tools helped me work out a reasonable budget and suggested fair amounts to spend on things such as clothes which when you are in debt you don't always consider buying for yourself. They provided me with template letters to contact my debtors and arrange minimum payments which I could afford! They took away a lot of stress and I really would recommend them. Reviewed on: 7th May 2017

Great service received

5
Step change helped my family through a difficult financial time and alleviated a lot of stress as they dealt with all creditors on our behalf Reviewed on: 4th May 2017

Life Changer

5
This company has helped our household manage our debts at an extremely difficult time. Can't stress enough how much it has helped my father at a time when debt collectors were at our doors! Let them talk to the debtors not you ! Reviewed on: 3rd May 2017

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