Paid advertisement
Smart Money People Logo
Go to business site
Share this page
Link copied

StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 18,561 reviews, last reviewed 4th Jun 2026
184650% increase in 5 star reviews
in the past 90 days
1400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Just do it. Be kind to yourself Non-judgmental, friendly, compassionate and supportive. StepChange has taken a huge weight from me after a two year period of ill health left me strug... Read more Reviewed on: 4th June 2026
Sazzle 's avatar
Sazzle

Latest lowest rating:

1

Gave me great peace of mind knowing I was able to ta... Gave me great peace of mind knowing I was able to talk to someone Reviewed on: 28th May 2026
Andrew l's avatar
Andrew l
Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt advice reviews (18561)

A weight off my mind

5
Professional and understanding, get your problems sorted very efficiently Recommend strongly Reviewed on: 13th July 2023
Trev's avatar
Trev

AMAZING!!

5
Stepchange are amazing! I could not have managed my debt without them. They are so supportive, going to stepchange is the bestest thing I have ever done! Reviewed on: 13th July 2023
Ab's avatar
Ab

Life savers

5
Supportive, totally took the pressure off, unbelievably understanding Reviewed on: 13th July 2023
Jessica Shields's avatar
Jessica Shields

Absolutely amazing!!!

5
I was so worried about the situation i was in but Step Change made it really easy and were on hand to support me all the way through. I cant thank them enough for what they have done for me. I can now sleep at night without the constant worry running through my mind. Reviewed on: 13th July 2023
simon thomas's avatar
simon thomas

Great service and usability

5
I have been using step change for a number of years to help manage my debt. They are really helpfull and have simple systems to use. I would recommend them to anyone needed these services. Reviewed on: 13th July 2023
Steve 's avatar
Steve

I was desperate

5
Stepchange literally changed my life. They were amazing & literally I could feel the stress just being lifted. Would definitely recommend Reviewed on: 13th July 2023
Jane Edwards-Ainge's avatar
Jane Edwards-Ainge

Helpful and supportive

5
Step change helped me when I was at my lowest point, I’ve had to have time of work due to ill health recently and wasn’t being paid, so got myself into more and more debt, step change came at the right time and were helpful and very supportive. Thank you. Reviewed on: 13th July 2023
Debra Petch's avatar
Debra Petch

Very helpful and easy to set up!

5
I needed to sort my debts out and after seeing Stepchange on the Martin Lewis website, I got in touch. Very easy system and with it also being a charity, genuinely there to help Reviewed on: 13th July 2023
Nathan 's avatar
Nathan

From start to finish Step Change changed my life.

5
I was made to feel at ease working out my financial plan and talking me through all the different processes,so I could make informed choices. Reviewed on: 13th July 2023
Lorraine duncan 's avatar
Lorraine duncan

Peace of mind

5
Understanding staff very approachable and did feel judged, step change done exactly what they said no false promises and gave me peace of mind Reviewed on: 13th July 2023
Leigh Harris's avatar
Leigh Harris

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill