In 2024, I got out of a financial coercive relationship. My partner had goaded me into gettting loans and shopping on a popular online catalogue.... In 2024, I got out of a financial coercive relationship. My partner had goaded me into gettting loans and shopping on a popular online catalogue. I was in a huge amount of debt and reached out to StepChange. They gave me the advice I needed and now I'm on a debt management plan and it has taken all of the worry off my shoulders. I now have better control of my finances and can even afford the odd treat for myself. I can't recommend them enough! Read more Read less

always have been good to talk with, and quick problem solving team ..excellent

The customer service is excellent, they are understanding and very helpful and sort your needs to suit your budget, which relieves the stress.

when I was having trouble a few years ago your staff were extremely helpful and I would still have been a terrible place without their help

You helped me to sort out my affairs and stopped the worrying.

I was really anxious about dealing with my debts, but StepChange made the whole process much easier than I expected. They’ve been supportive, respectful and... I was really anxious about dealing with my debts, but StepChange made the whole process much easier than I expected. They’ve been supportive, respectful and understanding throughout, especially when my income changed recently. Having a manageable plan in place has made a huge difference to my stress levels and helped me feel back in control of my finances again. I’m very grateful for the support and would highly recommend them. Read more Read less

This was the best thing I have done. The staff are amazing they are calm and understanding.

Unbearable amount of debt I was paying each month, but with the help of stepchange they managed to get my payments down to a very... Unbearable amount of debt I was paying each month, but with the help of stepchange they managed to get my payments down to a very small affordable amount. Thank you very much step change.I simply could not have done that myself, I can’t praise them enough. Read more Read less

3 years ago I realised I was beginning to struggle to make ends meet. I contacted my two daughters and went through things with them.... 3 years ago I realised I was beginning to struggle to make ends meet. I contacted my two daughters and went through things with them. My elder daughter works as a manager for the homeless and people struggling with their finances, she always recommends Stepchange and suggested the same to me. She and my younger daughter both helped me set up with yourselves, which was so easy to do and you were incredibly helpful. I am feeling so much better in myself and managing perfectly so, thank you very much. I would certainly recommend you to friends and family if needed. Read more Read less