I was really anxious about dealing with my debts, but StepChange made the whole process much easier than I expected. They’ve been supportive, respectful and... I was really anxious about dealing with my debts, but StepChange made the whole process much easier than I expected. They’ve been supportive, respectful and understanding throughout, especially when my income changed recently. Having a manageable plan in place has made a huge difference to my stress levels and helped me feel back in control of my finances again. I’m very grateful for the support and would highly recommend them. Read more Read less

This was the best thing I have done. The staff are amazing they are calm and understanding.

Unbearable amount of debt I was paying each month, but with the help of stepchange they managed to get my payments down to a very... Unbearable amount of debt I was paying each month, but with the help of stepchange they managed to get my payments down to a very small affordable amount. Thank you very much step change.I simply could not have done that myself, I can’t praise them enough. Read more Read less

3 years ago I realised I was beginning to struggle to make ends meet. I contacted my two daughters and went through things with them.... 3 years ago I realised I was beginning to struggle to make ends meet. I contacted my two daughters and went through things with them. My elder daughter works as a manager for the homeless and people struggling with their finances, she always recommends Stepchange and suggested the same to me. She and my younger daughter both helped me set up with yourselves, which was so easy to do and you were incredibly helpful. I am feeling so much better in myself and managing perfectly so, thank you very much. I would certainly recommend you to friends and family if needed. Read more Read less

Just found staff to be so helpful kind and understanding when you may feel debt companies are the last resort

They were there when no body else was.

At a time when I needed professional support and a way to manage the debt I had, StepChange provided me a lifeline and way in... At a time when I needed professional support and a way to manage the debt I had, StepChange provided me a lifeline and way in which to not only get the debt paid off, but helped with the stresses of dealing with the banks that refused to give me any help at this point. Read more Read less

Always helpful and understanding,

For years I was paying a dept management company to help me with my dept.. What I stupidly didn’t know was out of the £120... For years I was paying a dept management company to help me with my dept.. What I stupidly didn’t know was out of the £120 I was paying them they were taking nearly 50% for themselves, I was so angry with myself for realising this is what they do. I was on with one the companies I owes money to and told them about my and the management company looking after it, they told me about Stepchange, I phone them and as soon as I heard from the Stepchange’s employee he put me at ease right away, he help me setup my account and told me every penny I pay them goes towards paying off my debt. When think of the money I paid this management company I felt sick, I said to myself that’s the past forget about it so much stress has been taken away from me as soon as I started using Stepchange’s. Read more Read less