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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11167 reviews)

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4.96

Based on 11,167 reviews, last reviewed 16th Mar 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Recommended Very positive experience, extremely helpful staff, helped every step of the way with my DMP, highly recommended to anyone who needs help can't praise ... Read more Reviewed on: 16th March 2025

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (11167)

Help to stop you hiding from your debts

I'd spent far too long impersonating an Ostrich and burying my head in the sand about my issues. Step Changes service was super easy to use and meant I no longer had to hide away from what was happening and could face my problems head on without fear. Their web tools helped me work out a reasonable budget and suggested fair amounts to spend on things such as clothes which when you are in debt you don't always consider buying for yourself. They provided me with template letters to contact my debtors and arrange minimum payments which I could afford! They took away a lot of stress and I really would recommend them. Reviewed on: 7th May 2017

Great service received

Step change helped my family through a difficult financial time and alleviated a lot of stress as they dealt with all creditors on our behalf Reviewed on: 4th May 2017

Life Changer

This company has helped our household manage our debts at an extremely difficult time. Can't stress enough how much it has helped my father at a time when debt collectors were at our doors! Let them talk to the debtors not you ! Reviewed on: 3rd May 2017

Retaking control

You've come to the end of your tether, swamped by red letters and final notices. So phone StepChange - one of the best half hours of your life. They sort out what you spend on what, what you owe, what you can afford to pay back after allowances are made for the amount you need to live on. Then they sort out the repayments (through them) and companies listen to them whereas they wouldn't listen to you, because they have standing. And the best bit (apart from the relief of finally doing something positive about things) is that they're a charity and won't charge you a penny. Reviewed on: 23rd April 2017

Excellent & Understanding

A brilliant charity, go above and beyond to listen and ensure that you are supported every step of the way. Reviewed on: 11th April 2017

life savers

Free debt management advice and plan creators. Vital for so many people suffering from debt and in stressful positions Reviewed on: 9th April 2017

Life changing

This company totally changed my life around!..So helpful, fill in the forms if you are having trouble, one to one customer care, there 24/7, can keep tabs on your payments..Without Step change i can honestly say i would be in hospital etc., with a nervous breakdown! Reviewed on: 3rd April 2017

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