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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14712 reviews)

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4.95

Based on 14,712 reviews, last reviewed 21st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Lifeline I was at my wits end when I heard about Stepchange. They were so kind and supportive. A felt a whole weight lift as my budget was now manageable. It’s... Read more Reviewed on: 21st October 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14712)

No more sleepless nights.

Before I got in touch with Step change my debts were spiralling out of control. And I just couldn't see a way out of being debt free. And now with less than a year until I'm debt free. Thanks to Step change I will always be grateful to you and recommend you to anyone I know who finds themselves in my situation at anytime in their lives. Once again thanks very much Step change as now I can see a light at the end of the tunnel. Reviewed on: 22nd July 2021

Saved our finances!

Helped us feel comfortable talking about the debt we had and how to deal with it. Supported us every step of the way and looking forward to being debt free in 18 months time. Reviewed on: 22nd July 2021

No where to go!

My financial situation was causing me so much anxiety and sleepless nights. I eventually spoke to step change and they literally changed my life. They helped me in every way possible. They talked me through a realistic repayment programme and prepped me what to expect if one of my debtors contacted me. Even when I had a few bumps down the road they were so supportive. I am now debt free Reviewed on: 22nd July 2021

Always so helpful

They have the friendlier at best staff!! Reviewed on: 22nd July 2021

Best step I ever took

Like most people in debt I was worried and didn’t know where to turn. After some searching I came upon Stepchange. Immediately I was put at ease and their system kicked in. Over the years I have had help when I needed it and plenty of advice. I am now completely debt free and that is thanks to the help and assistance from Stepchange. They were there when I most needed them and took the worry associated with debt away. It was the best step I ever took. Reviewed on: 22nd July 2021

Gave complete peace of mind.

Complete peace of mind and very helpful and understanding of your problems. Would recommend Step Change to anyone with financial concerns Reviewed on: 22nd July 2021

Absolutely changed my life.

Don’t suffer, don’t hide. These guys will fix it ! Reviewed on: 22nd July 2021

They really do help

They take the stress out of debt management would recommend 100% Reviewed on: 22nd July 2021

Easy and efficient

So simple , effective and friendly service .what else can I have ? My life has changed thanks to You , thanks to All of you . Reviewed on: 22nd July 2021

EXCELLENT

I believe that without step change my life will be hell Reviewed on: 22nd July 2021

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