Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14708 reviews)

View other StepChange products

4.95

Based on 14,708 reviews, last reviewed 7th Sep 2025

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Supportive staff They were supportive and they took their time and explained everything to me. They gave me the opportunity to decide whether this was the best decisio... Read more Reviewed on: 7th September 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (14708)

Best step I ever took

Like most people in debt I was worried and didn’t know where to turn. After some searching I came upon Stepchange. Immediately I was put at ease and their system kicked in. Over the years I have had help when I needed it and plenty of advice. I am now completely debt free and that is thanks to the help and assistance from Stepchange. They were there when I most needed them and took the worry associated with debt away. It was the best step I ever took. Reviewed on: 22nd July 2021

Gave complete peace of mind.

Complete peace of mind and very helpful and understanding of your problems. Would recommend Step Change to anyone with financial concerns Reviewed on: 22nd July 2021

Absolutely changed my life.

Don’t suffer, don’t hide. These guys will fix it ! Reviewed on: 22nd July 2021

They really do help

They take the stress out of debt management would recommend 100% Reviewed on: 22nd July 2021

Easy and efficient

So simple , effective and friendly service .what else can I have ? My life has changed thanks to You , thanks to All of you . Reviewed on: 22nd July 2021

EXCELLENT

I believe that without step change my life will be hell Reviewed on: 22nd July 2021

A massive help.

Really helped me out. Always at the end of the phone. Reviewed on: 22nd July 2021

Light at the end of the tunnel

Step change has helped me out from all the sleepless nights and non stop worrying and constant persistent calls from the company’s that get you in to debt so quickly. Reviewed on: 22nd July 2021

Amazing people, fantastic service, don't know where I would be without them.

Fantastic service, I would be in diaper without them. Reviewed on: 22nd July 2021

Very helpful and understanding debt charity

Stepchange have really helped me take control of my debts. All of the staff are very helpful, understanding and friendly and thanks to their help and support I feel much more confident that I’ll be able to clear my debts. Reviewed on: 22nd July 2021

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Debt Advice
from Money Wellness 4.94 from 4770 reviews
Debt Advice
from My Debt Plan 4.84 from 347 reviews
Debt Management
from DFH Financial Solutions 3.91 from 3 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

StepChange: Debt Management reviews

99% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review StepChange: Debt Management now

StepChange Debt Management reviews (14708)

Best step I ever took

Gave complete peace of mind.

Absolutely changed my life.

They really do help

Easy and efficient

EXCELLENT

A massive help.

Light at the end of the tunnel

Amazing people, fantastic service, don't know where I would be without them.

Very helpful and understanding debt charity

Review StepChange: Debt Management now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024