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Swiftcover: Car Insurance reviews

Name: Car Insurance
Rating: 3.26 (46 reviews)

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2.74

Based on 46 reviews, last reviewed 30th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

33%

28%

30%

Latest highest rating:

5

Easy to set up, competitive, easy to manage Easy to set up, competitive, easy to manage Reviewed on: 23rd August 2024

Latest lowest rating:

1

Worst Customer service if you need to make a claim!!! Made a claim for small car park accident in October no communication from Swift cover after endless emails & phone calls chasing. Swift cover say knew... Read more Reviewed on: 30th December 2024

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About this product

Swiftcover car insurance reviews on Smart Money People come from drivers like you! You can read these honest Swiftcover car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used Swiftcover before, you too can write a short Swiftcover car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

Swiftcover Car Insurance reviews (46)

Review of the Swiftcover, Car Insurance:

I filed an accident claim on 6th Sept/2024 and on 10...

I filed an accident claim on 6th Sept/2024 and on 10th Sep/2024 the insurance company called me to settled the total loss amount which was to be credited to my bank account within 5 to 7 days but it was passed after 7 days. The fixed settled amount was not received. When i asked to Swfitcover on phone call, the representatives kept transferring the call to each other and after waiting for a long time, they were told to wait until next Tuesday, If the total loss settlement is not deposited in your bank account on Tuesday, then contact again, this situation is happening to me for the first time in 17 years, really bad experience with this insurance company. Lack of proper coordination between different departments leading to waste of time in passing the customer call to different representative which shows company lack of goodwill. Not paying the client despite fixing the settlement amount and wasting time and various pretexts. Reviewed on: 20th September 2024

Swift Service

From website to payment taking out motor insurance has never been so easy. Reviewed on: 8th August 2019

simple to use

simple to set up, great price and fab customer service Reviewed on: 4th July 2019

please dont bother

please don`t bother unless you want unbelievable stress and frustration costing you a lot more money than your cheap quote, in the event of a claim your adviser when telephoning will tell you one thing, and when the claim is settled your the one very much out of pocket, I would rather stab myself in the eye with a screwdriver than use this company again Reviewed on: 29th September 2017

AVOID AVOID

The insurance company is a crap!!! Was hit while stationary in my car by other driver - and my premiums gone up £300!!! For not my fault accident!!! That's a joke! Been told that even if it's not my fault I am more likely to get in the accident in the future!!!! I WAS STATIONARY!!!! Have 10 years NCB... jokers. Moved to other insurer and paying much less... will cancel home insurance as well as it has gone up by £100 for no reason... Reviewed on: 20th September 2017

Yearly price hikes

Using this provider for a few years with automatic renewal I became aware that each year the premium rose considerably. I cancelled my renewal this September and changed insurers with a saving of over £90. I am an experienced driver with over 50 years of driving experience so there is no excuse for such discrepancy in various premiums. Reviewed on: 13th September 2017

Easy, but haggle !

Great for first 2 years, nasty shock on 3 rd year quote, so shopped around and they beat my best quote! Reviewed on: 13th September 2017

Easily done

Typical of insurers these days - an online process where you either leave or take the quote if acceptable Reviewed on: 19th July 2017

Very helpful and swift

The team are very helpful and will go the extra mile for you My dad is delighted with his cover and they sort out any issues really SWIFT Would recommend Reviewed on: 16th July 2017

Average delivery and customer service

certainly not swift at all. Try to avoid paying out where possible Reviewed on: 4th July 2017

Terrible Claims Service - Avoid this Company

No fault claim and the claims service is seriously shocking. On average it takes two hours to get them to answer the phone - that's right 2 hours. On one day my mobile ran out of power whilst holding and on another the office closed before I got answered - joke of a company - avoid Reviewed on: 31st May 2017

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