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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1257 reviews)

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4.98

Based on 1,257 reviews, last reviewed 11th May 2025

12% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Had a great experience with Tembo. Had a great experience with Tembo. Beth and Callum were on hand at every step of securing our mortgage offer, and made collecting the required informa... Read more Reviewed on: 11th May 2025

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Money Mortgage Broker reviews (1257)

Review of the Tembo Money, Mortgage Broker:

They helped us get a bigger mortgage!

They helped us get a bigger mortgage than any other broker. They explained everything and kept us up to date throughout the process. Reviewed on: 15th March 2025

Olivia and Chelsea were extremely professional and h...

Olivia and Chelsea were extremely professional and have always been responsive and lovely! Tembo is fantastic in every way. Reviewed on: 17th April 2025

Fantastic support for first time buyers

As first-time buyers, we went into the mortgage process feeling quite unsure and overwhelmed. There’s so much to learn and it’s easy to feel out of your depth - but Jo and Callum made all the difference. Jo was our main point of contact and she was genuinely fantastic. From the very first conversation, she took the time to explain everything in a way that was easy to understand and made sure we felt comfortable with each step. No question was ever too small, and we really appreciated how approachable and patient she was throughout. Callum also played a key role in keeping things moving smoothly and ensuring we had everything we needed in place. Together, they made what could have been a stressful experience feel clear, well-managed, and even exciting at times! Thanks to Jo and Callum, we felt fully supported and confident in the decisions we were making. We couldn’t have asked for a better team to guide us through this milestone and would 100% recommend them to anyone - especially if you’re buying for the first time. Reviewed on: 16th April 2025

Great Job Tembo Money

Tembo did a great job finding the best deals and interest rates, and I really appreciate how much money you’ve helped me save. You were always quick to respond to my questions, and I really valued how straightforward and clear you were throughout the whole process. Thanks again Paul Herbert, Jessica Eley and Gemma Bentley for all your help! You are a great team. Reviewed on: 16th April 2025

Best brokers

Myself and my partner were joint applicants as first time buyers and had no idea where to begin when buying our first home. Both Paul H and Jess E from Tembo were excellent to deal with and made us both feel reassured, explained the process fully and helped us understand what was required of us, making the process of applying for a mortgage as straightforward as it can be. Even when the lender was delayed in getting back to us about our application, they were both on top of the lender, chasing updates and giving us the extra reassurance we needed. We'd both recommend Tembo, particularly Paul and Jess, to anybody looking for a mortgage going forward, and we couldn't be more happy with the service they've provided. We wish them both luck in their careers going forward and we're thankful for everything they've done. Reviewed on: 16th April 2025

Fantastic customer service and proficiency

Tembo was a fantastic company to work with. Their employees are prompt with communication, organised, and highly proficient. Working with Helena and Jodie was nothing but positive and they went above and beyond for us. During the experience, we felt everyone from Tembo wanted only the best for the two of us. Reviewed on: 16th April 2025

For what could have been a very difficult process, G...

For what could have been a very difficult process, Geraldine and the team at Tembo has made it a dream. Her service has been flawless. It’s been an extremely pleasant journey. I haven’t promoted a business this much in a long time. Nice work! Reviewed on: 14th April 2025

Callum Doherty was very helpful and gave great advice!

Callum Doherty was very helpful and gave great advice! Reviewed on: 14th April 2025

Very professional and good communication

Very professional and good communication Reviewed on: 14th April 2025

Highly recommend Callum Doherty brilliant lad he kno...

Highly recommend Callum Doherty brilliant lad he knows his stuff! Reviewed on: 14th April 2025

Callum Doherty gave me great advice when I rang up m...

Callum Doherty gave me great advice when I rang up making enquiry about mortgage Reviewed on: 14th April 2025

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