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Tembo Money: Mortgage Broker reviews

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4.98
Based on 1,672 reviews, last reviewed 21st Feb 2026
40500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

First time buyers We had a fantastic experience working with Luke Pryor as our mortgage broker. As first-time buyers, we were unfamiliar with the process, but Luke made... Read more Reviewed on: 21st February 2026
Sarah 's avatar
Sarah

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025
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James C
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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage Broker reviews (1672)

I find Callum to be a great, knowledgeable, goal-ori...

5
I find Callum to be a great, knowledgeable, goal-oriented person, and he is an amazing friend. Reviewed on: 16th February 2026
Blessing C's avatar
Blessing C

Remortgage

5
I have secured my remortgage through Tembo. Helena and Poppy made it as straightforward as possible; really good, unobtrusive communication throughout the process, and I ended up with a new mortgage that was what I was looking for. Reviewed on: 15th February 2026
Christian W's avatar
Christian W

I had an outstanding experience with the Tembo team...

5
I had an outstanding experience with the Tembo team — Karl, Poppy, Alice and Sian delivered a truly professional, seamless service from start to finish. Every step of the process was handled with care and clarity, leaving me with complete confidence that everything was taken care of. The team kept me fully updated throughout, clearly explaining my options, securing the best available rates, and ensuring there were no surprises along the way. Their communication, attention to detail, and commitment to making the process smooth were exceptional. Highly recommended for anyone looking for a reliable, knowledgeable and supportive team who genuinely put the customer first. Reviewed on: 15th February 2026
Raf Podg's avatar
Raf Podg

From first contact it was a stress free and pleasant...

5
From first contact it was a stress free and pleasant reception followed by excellent service and professionalism. Guidance was offered step by step along the way. Correspondence was frequent, informative and in a timely manner. I would highly recommend! Reviewed on: 15th February 2026
Lililly's avatar
Lililly

Highly recommend

5
Our experience with Tembo was fantastic- we were looked after by Sophie so well, as first time buyers we had little knowledge of the process and Sophie was there every step of the way to offer her expertise in a very friendly and personable manner. We were also very well supported by Elly to ensure the mortgage application went smoothly. They both made the experience easy & pain free and enabled us to buy our dream first home! Thank you Sophie & Elly! Reviewed on: 15th February 2026
Rich's avatar
Rich

From first contact it was a stress free and pleasant...

5
From first contact it was a stress free and pleasant reception followed by excellent service and professionalism. Guidance was offered step by step along the way. No question was left unanswered. Correspondence was frequent, informative and in a timely manner. I would highly recommend! Reviewed on: 15th February 2026
Carlo's avatar
Carlo

I am delighted with the service provided from Tembo.

5
I am absolutely delighted with the service provided to me by both Glen Fulham, Senior Mortgage Advisor, and Callum Doherty, Senior Case Manager, at Tembo. I was referred to Tembo on 19th January 2026 from Saga Financial Solutions to advise on a Retirement Interest Only Mortgage. And I have an offer already just four weeks later due to the outstanding care and attention from Tembo. Glen pursued the best rate product for me and explained the process and ‘rules’ in detail to ensure I understood fully. His advice was second to none and I am so grateful as he negotiated the best deal for me and my circumstances. Once Glen had achieved the initial acceptance of a deal he handed over to Callum who was a brilliant case manager. There was no dilly dallying. Callum engineered a quick and efficient way through all the lengthy procedures such that I fully trusted him and relaxed knowing he was doing the work for me. He patiently explained the process and answered all my questions promptly and clearly. I had expected delays and having to chase answers but there was none of that. The service was brilliant and I am more than happy to recommend Tembo. Reviewed on: 14th February 2026
jane r's avatar
jane r

Had a great experience with Tembo recently.

5
Had a great experience with Tembo recently. Had help with getting a mortgage for a new property from both Kane and Callum. Fantastic communication through the process. Very friendly and always happy to answer any questions we had! Highly recommend! Reviewed on: 14th February 2026
Eilidh 's avatar
Eilidh

Good service would recommend

5
Very helpful supported with providing information and finding the best mortgage deal. Helped to complete my application Reviewed on: 14th February 2026
Ra's avatar
Ra

Amy and Georgie were excellent throughout the process.

5
Amy and Georgie were excellent throughout the process. Communication was informative and clear at all times. Reviewed on: 13th February 2026
Sam C's avatar
Sam C

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