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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2503 reviews)

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4.98

Based on 2,503 reviews, last reviewed 7th Apr 2026

121400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

The tembo team were excellent! The tembo team were excellent! From the mortgage brokers, to amber in insurance. Everyone was nothing but friendly and helpful! I would definitely rec... Read more Reviewed on: 7th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2503)

Amazing customer service

I spoke to Callum who was very professional and helpful and his customer service was one of the best I’ve ever had Reviewed on: 30th March 2026

Would recommend

Rob was amazing. He was quick to respond to questions and kept me updated with the progress. He managed to find me the best rates on the market, which saved me hundreds Reviewed on: 30th March 2026

Tembo put the customer first.

Helena and Gemma have made a massive difference to us and our mortgage needs. Thank you for your efficiency, patience and support. An amazing personalised experience. Reviewed on: 30th March 2026

Very good and knowledge staff excellent experience.

Very good and knowledge staff excellent experience. Reviewed on: 30th March 2026

Made some initial enquiries about a remortgage after...

Made some initial enquiries about a remortgage after a life event and Eddie was very helpful, easy to deal with and transparent about the service they provide as well as what I can expect and what would need to be done. Great experience and will use again for sure! Reviewed on: 30th March 2026

Very professional and well informed staff, with prom...

Very professional and well informed staff, with prompt responses and understanding of customers positions with accurate and realistic advice allowing them to get the appropriate outcome on each individual case. Reviewed on: 30th March 2026

I would absolutely recommend Tembo!

I would absolutely recommend Tembo! My partner and I have had an excellent experience Ben and Amy throughout the entire process. They both had great communication and you could tell they have a huge importance when it comes to customer experience. The whole process felt very personalised and professional. I particularly want to mention Ben and Amy who are incredible knowledgeable and on the ball at every stage. The whole process was very well explained and we were always explained all the options available which can be hard when purchasing a property. The response times from both have been absolutely incredible and they were always open to quickly answering any questions. The whole process happened very quickly and we were updated through every step of the way so we know how close we were to getting the mortgage. If you are looking for a mortgage advisor I would definitely recommend Tembo and especially recommend Ben and Amy!! Thanks for the help during a very typically stressful experience! Reviewed on: 30th March 2026

Spoke to Eddie today

Spoke to Eddie today regarding a mortgage enquiry I had, he was fantastic, very clear and transparent and super easy to talk to, would highly recommend and ask for him every single time Reviewed on: 30th March 2026

Super easy process!

Tembo were fantastic throughout our mortgage journey. The whole team was professional, approachable, and always available to answer our questions. They explained all our options clearly and made what can be a stressful process feel simple and manageable. We felt supported every step of the way and wouldn’t hesitate to recommend them to anyone looking for a mortgage broker. Reviewed on: 30th March 2026

Always there to answer questions

Always on hand to answer questions, nothing is too difficult! Reviewed on: 30th March 2026

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