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Tembo Money: Mortgage Broker reviews

4.98
Based on 1,616 reviews, last reviewed 14th Feb 2026
34900% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

I am delighted with the service provided from Tembo. I am absolutely delighted with the service provided to me by both Glen Fulham, Senior Mortgage Advisor, and Callum Doherty, Senior Case Manager, at Te... Read more Reviewed on: 14th February 2026
jane r's avatar
jane r

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025
James C's avatar
James C

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage Broker reviews (1616)

Brilliant service from Callum.

5
Brilliant service from Callum. He made sure everything was handled efficiently and kept me informed at every stage. His expertise and calm approach made the whole mortgage process stress-free. Reviewed on: 4th February 2026

Callum provided first-class service from day one.

5
Callum provided first-class service from day one. He explained all the options clearly and helped me make informed decisions. His professionalism and attention to detail really stood out. Reviewed on: 4th February 2026

I can’t recommend Callum enough.

5
I can’t recommend Callum enough. He was friendly, patient, and extremely knowledgeable about mortgages. Nothing was too much trouble, and he always kept me updated. A genuinely great experience. Reviewed on: 4th February 2026

Excellent!

5
What a great experience. Manny from Tembo really took the trouble to understand my needs and work out the best solution for me, The whole process was easy and quick and I had my mortgage offer within a week, supported by Abby who was very efficient with any follow-up Reviewed on: 4th February 2026

Best broker in nation

5
The entire process was seamless from start to finish. Matt Lovel and Gemma Bentley were incredibly helpful with both the mortgage and additional borrowing. They secured the best possible rate in a very short timeframe, kept me informed throughout, and provided support at every step. I would highly recommend Tembo to all my family and friends who are looking to buy a home or remortgage. Reviewed on: 4th February 2026

I recently went through the mortgage process with Te...

5
I recently went through the mortgage process with Tembo, and the experience was exceptional from start to finish. Throughout the journey, I had the pleasure of being supported by Callum Doherty and Bethany Lawrence, each providing guidance in different areas of the process. Their help was impeccable — they checked in regularly, always made themselves available to answer our questions quickly, and ensured we understood each step clearly. It seems like I am not the only one, many other customers have echoed similar praise for Tembo advisers' clarity, patience, and responsiveness, and our experience was no different. Callum and Bethany also presented us with strong mortgage options that ultimately led to a great, well‑informed mortgage recommendation. Overall, Tembo delivered a modern, supportive, and highly personalised service. I would highly recommend them — and especially Callum and Bethany — to anyone embarking on their home‑buying journey. Reviewed on: 4th February 2026

I am not a standard client and they listened and mat...

5
I am not a standard client and they listened and matched my needs to a mortgage perfectly. Great advice and professional at each stage Reviewed on: 3rd February 2026

First time buyer experience a breeze

5
I dealt with Brad and Emma and they've honestly been so great. As first time buyers, they've helped us understand the process so clearly and been so quick to respond to any questions we've had. I don't think our process would have gone so smoothly if it wasn't for them Reviewed on: 3rd February 2026

Highly Recommend Tembo Money

5
Tembo Money have just helped my husband and me with our remortgage, and the whole experience was fantastic. Their customer service was brilliant from start to finish—friendly, patient, and genuinely focused on helping us find the right option. Everything was explained clearly and thoroughly, without any jargon, which made the whole process feel much less overwhelming. We always felt informed, supported, and in good hands. Would absolutely recommend Tembo Money to anyone looking for a smooth and stress‑free remortgage experience! Reviewed on: 3rd February 2026

Helena and Poppy were amazing from start to finish.

5
Helena and Poppy were amazing from start to finish. They answered every question I had and helped me to feel calm during what is a stressful thing to do. Thank you Helena and Poppy. Reviewed on: 3rd February 2026

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