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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1616 reviews)

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4.98

Based on 1,616 reviews, last reviewed 14th Feb 2026

34900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

I am delighted with the service provided from Tembo. I am absolutely delighted with the service provided to me by both Glen Fulham, Senior Mortgage Advisor, and Callum Doherty, Senior Case Manager, at Te... Read more Reviewed on: 14th February 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

What is this award?

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1616)

Rhys & Callum from Tembo

Tembo’s Rhys & Callum have been fantastic in the process of my mortgage application. I would highly recommend their professional, informative and efficient service to anyone. Reviewed on: 3rd February 2026

Top notch service

Wonderful experience going through this huge financial decision. Both Ruth Russell and Christianna Amos provide such safe hands and are knowledgeable and prompt with advice. I never felt like I was left hanging which helps enormously in a stressful situation. Top notch customer service and I couldn't recommend Tembo more. Reviewed on: 3rd February 2026

Callum made the mortgage process so much smoother th...

Callum made the mortgage process so much smoother than I expected. He took the time to understand my situation and found a solution that worked perfectly. Excellent communication and outstanding customer service. Reviewed on: 2nd February 2026

From start to finish, Callum went above and beyond t...

From start to finish, Callum went above and beyond to help us secure the right mortgage. He was professional, knowledgeable, and always available when we needed advice. We felt completely supported the whole way through. Reviewed on: 2nd February 2026

Callum was incredibly helpful throughout the entire...

Callum was incredibly helpful throughout the entire mortgage process. He explained everything clearly, answered all my questions quickly, and made what could have been a stressful experience feel easy and manageable. His customer service is top-notch! Reviewed on: 2nd February 2026

Quick and easy .

Quick and easy .Very nice to deal with, made me feel supported throughout the process. Reviewed on: 2nd February 2026

We highly recommend Tembo Money: Mortgage Broker, we...

We highly recommend Tembo Money: Mortgage Broker, we used them as existing Lifetime ISA customers, which meant that broker fees were waived. Jessica and Gemma have been amazing throughout to help us secure a mortgage offer from Skipton, clear, detailed and prompt communication, and always happy to help with any queries we had throughout the process. Following an initial call with Zach for initial checks on 28th December 2025, and a broker call with Jessica on 7th January 2026, to securing a mortgage offer on 20th January 2026! We couldn't have asked for a better service. Reviewed on: 2nd February 2026

Really quick and easy process.

Really quick and easy process. Matt and Elly are very helpful and friendly and always respond to any queries we have had quickly. They securee the mortgage we needed to buy our house. Definitely recommend! Reviewed on: 2nd February 2026

Remortgage

The whole remortgage process was clearly explained at every step and the outcome was exactly what we were looking Thank you so much Andy and Callum Reviewed on: 2nd February 2026

They overcame obstacles on my behalf that I wouldn’t...

They overcame obstacles on my behalf that I wouldn’t have been able to do on my own. Reviewed on: 2nd February 2026

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