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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2503 reviews)

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4.98

Based on 2,503 reviews, last reviewed 7th Apr 2026

121400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

The tembo team were excellent! The tembo team were excellent! From the mortgage brokers, to amber in insurance. Everyone was nothing but friendly and helpful! I would definitely rec... Read more Reviewed on: 7th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2503)

Excellent communication and prompt updates , custome...

Excellent communication and prompt updates , customer service is faultless. Reviewed on: 29th March 2026

Great to deal with, highly recommended

Had a great and easy experience using Tembo, from start to finish everything was simple and easy to understand. It was a pleasure dealing with Abbey Ward as she explained everything during the process and was very informative, she is a credit to your company. Reviewed on: 29th March 2026

Five stars as usual

Great service from start to finish! Abbey was particularly friendly! Have recommended to friends and family! Reviewed on: 29th March 2026

Good service with a friendly style.

Good service with a friendly style. Reviewed on: 29th March 2026

Fantastic Mortgage Broker

My experience is reflective of Tembo Mortgages only. My experience with Tembo Savings has been terrible, but will not form part of this review which will only focus on the mortgage part which I consider separate. I'm a first-time buyer. My mortgage broker, Matthew Thomas was incredibly professional, knowledgeable, and responsive. He was able to pivot the application process to tailor my exact needs and we were able to smoothly navigate any challenges that appeared along the way. My case manager, Elly Bradshaw, was professional, responsive, and kept me in the loop the entire time. The whole process was very quick and seamless. I'm seriously considering coming back to Tembo Mortgages again for any future re-mortgage. Reviewed on: 29th March 2026

Leah and Gemma were extremely helpful and made the p...

Leah and Gemma were extremely helpful and made the process very smooth. Reviewed on: 28th March 2026

I highly recommend

I had the most positive experience using Tembo to help find my mortgage. The process was made really simple and Luke was able to source a much better deal than I had been able to find on my own using search engines. The aftercare from Gemma was excellent and she kept me update throughout. I will not hesitate to use Tembo again in the future and will happily be recommending them to my friends and family. Reviewed on: 28th March 2026

Gemma and Luke have made the buying a house that bit...

Gemma and Luke have made the buying a house that bit easier on what can be very stressful time can’t recommend Tembo highly enough Reviewed on: 28th March 2026

Elly was really helpful- great service

Elly was really helpful- great service Reviewed on: 28th March 2026

Fantastic service by Elly .

A great experience from the most lovely helpful Elly . An asset to the company . Lots of information given Reviewed on: 28th March 2026

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