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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

Super easy to Remortgage with Tembo.

Super easy to Remortgage with Tembo. Gemma and Matt were Brilliant. Reviewed on: 9th May 2026

Super helpful service

Abbey and Geraldine were super helpful in getting our mortgage sorted. It was a great reassurance to know they were always looking to find the best option for us. They kept us updated through the whole process and answered all my questions quickly. Reviewed on: 7th May 2026

This is the second time I have worked with Tembo for...

This is the second time I have worked with Tembo for a remortgage. Matt and Gemma are exceptional to work with: fast, efficient, great recommendation across the whole of the market. I've already recommended friends to Tembo and will continue to do so. An excellent digital experience as well. Beautiful website, great communications, all in all top class. Reviewed on: 5th May 2026

Our experience has been extremely smooth with regula...

Our experience has been extremely smooth with regular communication and updates, and swift answers to any questions we have had Reviewed on: 4th May 2026

Smooth process

Had a really smooth and simple experience with our mortgage application process with Gemma (case manager) and Peter (broker). Found they were both very personable and explained the process well; they clearly made a real effort to get us the best deal possible for our mortgage. Responsiveness/communication could have been better at times, but overall felt well looked after and found the process nice and easy. Reviewed on: 3rd May 2026

Matt and Ellie

I went through my mortgage journey on my own, and I honestly couldn’t have asked for better support than Ellie and Matt. Ellie was brilliant throughout—organised, efficient, and always making sure everything stayed on track. She made what could have been an overwhelming process feel clear and manageable. Matt, though, really stood out. Not only was he exceptional in terms of advice and guidance, but he also went far beyond what you’d expect—offering reassurance, patience, and genuine emotional support at every stage. At times, it didn’t just feel like professional help, it felt like having a friend in my corner. I’m so grateful for everything they’ve done and would wholeheartedly recommend them to anyone navigating the mortgage process. Reviewed on: 2nd May 2026

Both Olivia and Chelsea were great.

Both Olivia and Chelsea were great. Kept us informed at all stages sending email follow ups if we weren’t available by phone and answering all questions we had. Excellent support especially as a first time buyer. Reviewed on: 30th April 2026

Emma Furmston & Lorna Flynn were exceptionally helpf...

Emma Furmston & Lorna Flynn were exceptionally helpful, very professional and supportive throughout the entire process, ensuring we were kept fully updated and understood each stage. Thank you for a great, stress free experience. Reviewed on: 29th April 2026

Great experience with Tembo, thanks to Billy and Jodie.

Great experience with Tembo, thanks to Billy and Jodie. They were friendly, responsive, and made the whole mortgage process feel simple and stress-free. They kept us informed every step of the way and were always happy to help with any questions. Really appreciate their support and would happily recommend! Reviewed on: 28th April 2026

Fantastic and helpful

Fantastic, helpful and patience and informative Reviewed on: 27th April 2026

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