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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

Great chat and great service

Callum was professional and informative Reviewed on: 20th April 2026

Customer service at Tembo is superb.

Customer service at Tembo is superb. Rhys and Callum helped us secure our mortgage and were always available for help and advice, both very friendly and knowledgeable. Can’t recommend Tembo enough. 8 bananas. Reviewed on: 20th April 2026

Leah and Chelsea dream team

We had a fairly complex mortgage situation and honestly weren’t sure how smoothly it would go, but Chelsea and Leah at Tembo Money were absolutely brilliant from start to finish. They took the time to really understand our circumstances, explained everything clearly (without any jargon), and guided us through each step with patience and confidence. What could have been a stressful process felt completely manageable thanks to their organisation, responsiveness, and attention to detail. Nothing ever felt like too much trouble, and they were always on hand to answer questions quickly and thoroughly. Most importantly, they got the job done, securing us a mortgage that works for our situation when it didn’t feel straightforward at all. We’re genuinely grateful for their support and wouldn’t hesitate to recommend Chelsea and Leah to anyone, especially if your case isn’t “standard.” Outstanding service all round. Reviewed on: 20th April 2026

Really easy process.

Really easy process. Leah explained everything to me, a quickly gave me multiple mortgage options. Particularly when I had viewings on multiple properties Reviewed on: 20th April 2026

Tembo excellent service

Callum and Rhys have been great in helping us secure our mortgage and advise us regarding the move in general. I would definitely recommend them to everyone I know. Reviewed on: 20th April 2026

Very pleased on every level.

Very pleased on every level. Polite, professional and found the perfect product for us. My son will be a homeowner now, and it wouldn't have been possible without the specialist knowledge of Tembo Reviewed on: 20th April 2026

Massive thanks to Jodie and Billy at Tembo

Massive thanks to Jodie and Billy at Tembo for making our first-time buyer mortgage experience so smooth and stress-free. From start to finish, they were incredibly helpful, responsive, and always took the time to explain everything clearly. What could have been a really overwhelming process felt easy and well-managed thanks to their support. Couldn’t recommend them enough—absolute 5-star service! Reviewed on: 20th April 2026

Incredibly helpful for a first time buyer

Really nice to have my money tied into my mortgage broker. Customer service has been great - Chelsea and Claudia have been exceptional in helping not only with their process, but also helping me understand everything. Reviewed on: 20th April 2026

Great service from Bhavini and Abbey.

Great service from Bhavini and Abbey. Made the process so much easier for us Reviewed on: 20th April 2026

Excellent advice, kept up to date every 3 days.

Excellent advice, kept up to date every 3 days. Quick and Easy Reviewed on: 20th April 2026

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