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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2503 reviews)

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4.98

Based on 2,503 reviews, last reviewed 7th Apr 2026

121400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

The tembo team were excellent! The tembo team were excellent! From the mortgage brokers, to amber in insurance. Everyone was nothing but friendly and helpful! I would definitely rec... Read more Reviewed on: 7th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2503)

Buying a house in your mid fifties is a daunting exp...

Buying a house in your mid fifties is a daunting experience, especially when you are going solo with it! Emma and Bethany from Tembo made it a really positive experience. The provided lots of reassurance and compassion. They are both super friendly, responsive and very organised. Reviewed on: 2nd April 2026

Remortgage

Was able to quickly arrange a call with Tara to lock in an interest rate for my upcoming remortgage and she completed her actions in less than an hour that enabled me to get a better fixed rate. Alice has been helpful answering my questions since Reviewed on: 2nd April 2026

Smooth and no issues.

Smooth and no issues. Any questions I had were answered quickly by email Reviewed on: 2nd April 2026

Amazing customer service

Amazing customer service from initial call to mortgage offer. Charlotte kept me informed throughout the whole process even during the current market with regular interest rate changes. She was prompt in replying to any queries and made the process as easy and stress free as possible. Upon submission of the application, Tia kept me updated which removed the need for me to chase. The fee was very reasonable for the service provided and is payable upon mortgage offer, having said this there was no pressure to make a quick decision. I would definitely recommend. Reviewed on: 2nd April 2026

Extremely helpful from start to finish, our buying e...

Extremely helpful from start to finish, our buying experience went smoothly with support throughout. Reviewed on: 1st April 2026

Super quick and transparent!

Super quick and transparent! Very helpful. Highly recommend Claudia and Helen Reviewed on: 1st April 2026

If I could give 6 stars, I would...

I have known about Tembo for quite some time and always intended to use them for brokerage services when we were in a position to get a mortgage. Once we started seriously looking I found out that Tembo's LISA rate was much better than with my previous provider so I moved both my wife's and I LISA over to Tembo. This also meant that not only was I getting more interest, I also benefited from free brokerage services! We initially spoke with Paul at Tembo who was excellent and provided loads of useful information and reassured us about our circumstances, even completing a DIP for us. A few months later when we finally found a house, I emailed Paul immediately after having our offer accepted who phoned me within 2 minutes! - He was on holiday the week after but set us up immediately with one of his colleagues, Saul who ran through the full application process with us both. He worked tirelessly to get our mortgage application submitted quickly so that our rate was locked in which was especially useful given the current volatility in the market. Once the application was submitted, Sian contacted us to explain all the next steps and she ensured our application was reviewed super quickly by our lender so that we could get our offer as soon as possible, she did not disappoint! I would genuinely recommend Tembo to anyone buying a home as they have made the process for us so easy and stress free. Reviewed on: 1st April 2026

Great experience with Karl and Poppy, easy process f...

Great experience with Karl and Poppy, easy process from start to finish Reviewed on: 1st April 2026

Callum was helpful with my enquiries

Callum was helpful with my enquiries Reviewed on: 1st April 2026

Amazing and fast!

Amazing and fast! Extremely straight forward without having to worry about what is going on as I was always kept informed and in the loop. Reviewed on: 1st April 2026

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