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Tembo Money: Mortgage Broker reviews

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4.98
Based on 1,698 reviews, last reviewed 26th Feb 2026
43000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Super friendly and helpful Matt was super helpful guiding us through the process as first time buyers. He was super friendly, attentive, and was always available to answer our q... Read more Reviewed on: 26th February 2026
Chloe 's avatar
Chloe

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025
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James C
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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage Broker reviews (1698)

Simple, easy and accommodating

5
Super slick process. Online chat replies in minutes, my customer success rep was amazing - Hannah. It's not quite the right time for me - I need a few more months in my new role (self employed drama) but these guys were a breath of fresh air. Reviewed on: 7th February 2022
Maeve P's avatar
Maeve P

Finally !

5
I came across Tembo through a Instagram ad, and instantly understood what they are trying to change in the housing market - its well overdue! the current system is shocking Reviewed on: 7th February 2022
John Roberts's avatar
John Roberts

Wonderfully refreshing

5
Trying to buy a house these days is impossible. Kudos to these guys who are shaking up the system and making it CLEAR what options are available for ftbs failling traditional affordability. We need more mortgage companies who are willing to help non 'vanilla' cases. Reviewed on: 7th February 2022
Lucinda 's avatar
Lucinda

They go the extra mile

5
With a caveat that I haven't got a mortgage through tembo (yet) I wanted to add my vote. I've engaged with various people on Tembo's live chat as well as their customer support team to understand what I could borrow with a Boost. These guys are the real deal. They are helpful, knowledgeable and go the extra mile to find a solution. My old broker didn't even know what a JBSP was , nor did he try to explore it for me. Reviewed on: 7th February 2022
Ben van den Dungen's avatar
Ben van den Dungen

Exceptional

5
My experience with Tembo has been nothing short of exceptional. From the outset there was clear communication between me & my broker and I knew exactly what was going on at all times. I couldn't recommend them enough. I couldn't have bought without them. Reviewed on: 7th February 2022
Andy Gilbert's avatar
Andy Gilbert

Solving all the problems

5
Providing options to solve the industry first time buyer issues Reviewed on: 3rd February 2022
Kirsty white's avatar
Kirsty white

Amazing company

5
Great company doing amazing things to get FTBs onto the housing ladder Reviewed on: 3rd February 2022
Jenny Watts's avatar
Jenny Watts

Life Changing!

5
Without Tembo, I would not have been able to buy!! Amazing team, super friendly, easy to use tech so the process was slick. I would 100% recommend, especially to any one who is struggling to get on the ladder with todays house prices! Reviewed on: 3rd February 2022
Natalie's avatar
Natalie

Released money from our home

5
We used Tembo to take £90k from our house to help our son, really helpful and friendly advice. Reviewed on: 3rd February 2022
Richard Dana's avatar
Richard Dana

Above and beyond

5
The team at Tembo are dedicated to finding a solution for clients previously turned away by other brokers. Quick responses and always professional. Reviewed on: 12th January 2022
Hannah's avatar
Hannah

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