Write a review

The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5992 reviews)

View other The Insurance Emporium products

4.85

Based on 5,992 reviews, last reviewed 21st Nov 2024

99% decrease in 5 star reviews

in the past 90 days

91% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Refused claim Cat just diagnosed with kidney disease, made first claim ever with this insurer, refused my claim because my cat had seen a vet 4 years ago they say i... Read more Reviewed on: 21st November 2024

Read all reviews See your review

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5992)

Review of the The Insurance Emporium, Pet Insurance:

Good

Brilliant prices for new customers, however high increases the following year on policies that haven’t been claimed on. However customer service team is very good and very knowledgeable. Reviewed on: 22nd August 2023

I find them very friendly and helpful.

I find them very friendly and helpful. Have been with this insurance company for a few years now with no issues whatsoever. Reviewed on: 20th August 2024

Customer service great

People at the other end of the phone are knowledgeable, patient and pleasant Reviewed on: 20th August 2024

Very helpful claims service

Very helpful claims service which unfortunately we had to use for our pet it all worked very smoothly. Took the stress out of the situation. Reviewed on: 20th August 2024

Customer Service experience was good.

When my quote for pet insurance renewal came back with an added 50% I was somewhat surprised. I called the Insurance Emporium and the advisor I spoke to was very helpful and managed to reduce the fee while providing the same cover. It was a real relief to be able to speak to a human being and not initially have to go through voice message/chatbots and 50 different number option, it also didn't take long to get through. Reviewed on: 20th August 2024

We have had many pets insured by Pet Emporium over a...

We have had many pets insured by Pet Emporium over a number of years. They have always been quick to answer calls, and settle up claims very quickly. We have never had any problems with this company, in all the years we have been dealing with them. always a good service provided. Reviewed on: 20th August 2024

Good luck trying to claim

When needed to claim I found about all the very small letters, will not renew. Reviewed on: 20th August 2024

Best Insurance Ever.

My dachshund has required 2 surgeries for IiVDD- on both occasions Pet Emporium has dealt directly with the vets and paid directly. No paperwork required on my part, making a stressful time so much easier. Fantastic polices at realistic prices. I also insure my cat with them- Fantastic company, wouldn't go anywhere else Reviewed on: 20th August 2024

Good product and customer service

Offers good customer service and pays out claims quickly and efficiently which is a load off your mind when your pet is sick. Renewing your policy can be a stressful time but each year the amount hasn't increased a crazy amount which is really good Reviewed on: 20th August 2024

Easy to deal with and provided a great quote.

Easy to deal with and provided a great quote. Reviewed on: 20th August 2024

Best pet insurance

Been with them for 6 years, processing claims quickly, helpful and professional costumer service Reviewed on: 20th August 2024

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

The Insurance Emporium has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub