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Total Landlord: Landlord Insurance reviews

4.80
Based on 1,464 reviews, last reviewed 13th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024
c.j.hall27@btopenworld.com's avatar
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1464)

Review of the Total Landlord, Landlord Insurance:

Any queries and you are able to feel confident reply...

5
Any queries and you are able to feel confident reply is correct Reviewed on: 14th October 2024

Top prompt service

5
Fair price quick and polite service Reviewed on: 10th July 2023

Excellent company

5
Easy to insure and renew each year. Very competitive pricing. Excellent and helpful monthly newsletters. I am very pleased with their service. Reviewed on: 10th July 2023

Good service for landlords

5
We have had many changes on our policy this year with selling several properties and each time Total Landlords have given us fast and good service. Reviewed on: 10th July 2023

Excellent insurance

5
Have insured my properties with them for several years and never had any problems. Reviewed on: 10th July 2023

Faithless service

5
Excellent customer service, friendly staff. And issues they are willing to go the extra mile for their customers Reviewed on: 10th July 2023

Already recommended to family

5
Excellent support and super efficient service all round, very happy with them, hope they continue to grow. Reviewed on: 10th July 2023

Amazing company

5
They keep me updated on products and services very professional on how they operate no harassment calls or messages very humble on how they conduct their affairs Reviewed on: 10th July 2023

OK but definitely cod do (a lot) better

3
Very quick to remind that payment is due for premium but VERY slow in processing claim. I waited over 1 year to resolve claim following a leak in my kitchen Reviewed on: 10th July 2023

The best value for money

5
No issues. Very efficient and rapid response time. Reviewed on: 10th July 2023

Very unhelpful

1
My first every claim after 14 years with company was rejected and did not even offer to pay for me having a duty to make property safe after ceiling collapsed and caused damage to electric wall socks, carpets and curtains. Paid NOTHING, and also INCREASED my premium. Reviewed on: 10th July 2023