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Total Landlord: Landlord insurance reviews

4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Customer service

5
The customer service I received was brilliant! Reviewed on: 12th October 2023

Brillant service

5
I called total landlord, and the service I received from Olivia was brilliant. Would definitely recommend this company to friends and family. The customer service was brilliant. Reviewed on: 10th October 2023

Fantastic

5
Always received absolutely fantastic service from Total Landlord! Will continue to use them every year!! Thanks for all your help over the years! Reviewed on: 10th October 2023

Amazing staff

5
The staff were really helpful, and they able to answer all my questions regarding my policy (even if they were a bit silly!). Really happy and satisfied with my service! Reviewed on: 10th October 2023

Always been happy with price and service over the years.

5
Good price and cover. Very happy with Tom whom helped when I sold the property and had to surrender the insurance policy, he quickly came back to me with a figure due. Reviewed on: 9th October 2023

Great customer service

5
I found total landlord staff to be very hard-working, professional and joyful. Reviewed on: 9th October 2023

A fantastic, super efficient service

5
My experience with total landlord has been super efficient. The team were friendly and v.helpful. I wouldn't hesitate in recommending their service to family and friends. Reviewed on: 9th October 2023

Brilliant customer service

5
Such a friendly and helpful team always on hand to help Reviewed on: 9th October 2023

Amazing customer service

5
Everything is bery straighy forward and easy nothing is ever a problem and everyone is so helpful Reviewed on: 9th October 2023

Fantastic service!

5
Spoke on the phone to one of the advisors, they were very professional and patient with me! Reviewed on: 9th October 2023

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