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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.863537424743180367 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 29th May 2026

29% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great ethos, great app, happy customer! Great ethos, great app, happy customer! Reviewed on: 29th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10946)

Triodos customer service is excellent.

Triodos customer service is excellent. Available to speak to in person without a long wait time. Knowledgable staff able to link with the correct department immediately. Good digital secure message service. Updates clear and regular. On line banking is clear and simple. Reviewed on: 16th January 2024

Best move I ever made

Wonderful customer service, click and efficient online app, and online website. Not only are they ethical in deeply unethical sector, but they care about their customers as well as the environment, humanitarian issues and their own role in a better future for all Reviewed on: 16th January 2024

Good experience over several accounts and many years!

We have a joint current account, several saving bonds and a cash ISA account and use online banking on a PC and a phone app. All works well and when we've had to speak to a human being they have always been very helpful. Triodos are good at telling us what they do with the money and where savings are invested. Reviewed on: 16th January 2024

ethical and professional

The only bank that I would trust to be ethical with my money. And so far everything I did with them was smooth and professional. Reviewed on: 16th January 2024

Knowing that my bank is not investing in harm gives...

Knowing that my bank is not investing in harm gives me peace of mind. Fees are reasonable and customer service is outstanding Reviewed on: 16th January 2024

Great ethical bank

I love the features provided by this bank and most importantly the ethics behind the bank. In particular customer service is always there to help if I have any requests, the app and website work really well and I know my money is being used to do good around the world. Reviewed on: 16th January 2024

Satisfied customer

I have been very satisfied with Triodos who are efficient, responsive, and keep you well informed about changes. Reviewed on: 16th January 2024

Banking for the future

A great current account, with a bank that actually does some good in the world. I don't like my money being lent out to companies that build oil rigs, design and sell weapons to regimes that kill civilians, or treat their employees badly. So I don't bank with a mainstream bank. Instead I know Triodos lend it to people like me, who want to use what influence they have in the world to make it a better place. It's so easy to make a difference. Triodos is the bank everyone would like to be with. Reviewed on: 16th January 2024

Great ethical bank.

Great ethical bank. Great customer service and support. Reviewed on: 16th January 2024

Triodos is efficient, effective and ethical...thank you

Triodos has been our bank for nearly three years now and we have been very satisfied. Our security is cared for with any suspicious activity highlighted immediately and a strong adherence to the '10th-contactless-payment-requires-a-card-insertion' rule. Customer service calls have been efficient, effective and personable. When I had an issue with money being taken out of my account by a suspicious third party the process of recuperation of the funds was straightforward and speedy. Communications are timely and clear. An efficient bank that looks after its customers while using their funds ethically. Thank you for being there as an alternative to the rest. Reviewed on: 16th January 2024

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