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Triodos Bank: Personal Current Account reviews

Name: Personal Current Account
Rating: 4.92 (5406 reviews)

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4.92

Based on 5,406 reviews, last reviewed 25th Aug 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Triodos Bank aligns with my ethical objectives. Triodos Bank aligns with my ethical objectives...I am confident that my money will be used only to support business that do not hurt our planet Reviewed on: 25th August 2024

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Personal Current Account reviews (5406)

Review of the Triodos Bank, Personal Current Account:

Sub par experience

No Apple or Google Pay - something all its competitors have. "Faster Payments' can take up to two days where with other banks a faster payment is pretty much instantaneous. Better to go with a bank slightly less ethical but which offers a modern banking experience. Reviewed on: 15th January 2022

Ethics matter!

The transfer to this bank was quick and easy. Customer service over the phone and via email is great. Proud to support a bank that cares about people and planet. Reviewed on: 20th March 2024

Reply from Triodos Bank Hi Sally, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 21st March 2024

No regrets after joining Triodos.

No regrets after joining Triodos. Fantastic communication and I love receiving updates on the work they are doing. Really value being part of an ethical bank. Communication is great and am keen to have more products with Triodos Reviewed on: 20th March 2024

Reply from Triodos Bank Hi Sarah, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 21st March 2024

Best for current accounts

This is the best bank on the market for current accounts. They don’t invest in fossil fuels or genocide! Reviewed on: 20th March 2024

Reply from Triodos Bank Hi Kerry, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 21st March 2024

The only ethical bank available.

Great bank that is not only ethical but provides great value for money. Nothing is too much trouble. They regularly update customers on potential scams and provide useful advice as well as holding really good AGM and public meetings. Reviewed on: 19th March 2024

Reply from Triodos Bank Hi Charlotte, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 21st March 2024

Sustainable banking made simple

Easy to use app, friendly and knowledgeable staff and the best bit - knowing my money is being used consciously to make positive change in society. Moving your bank account to Triodos is literally one of the easiest and most effective actions you can take to be more sustainable. Reviewed on: 13th March 2024

Reply from Triodos Bank Hi Catherine, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 21st March 2024

Ethical and efficient

We switched easily from Lloyds to Triodos. We were so relieved to have our money safely in the hands of an ethical bank. They have excellent customer service, their app and website are easy to use. They are transparent and communicative. Happy customers we are ! Reviewed on: 13th March 2024

Reply from Triodos Bank Hi Patricia, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our website, app and customer service. Kind Regards, Jennifer Response date: 21st March 2024

Positive communication with customers

Banking with Triodos is a positive experience because customers receive articles about ethical banking Reviewed on: 2nd March 2024

Reply from Triodos Bank Hi Gilian, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 13th March 2024

Excellent customer service, transparent bank

Excellent customer service, transparent and reasonable charges, ethical bank who communicates well and regularly. Easy to use and improving banking app. Very happy customer - wish I had made the switch years ago. Reviewed on: 2nd March 2024

Reply from Triodos Bank Hi Anna, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app. Kind Regards, Jennifer Response date: 13th March 2024

Hassle free banking supporting positive causes

Hassle free, knowing that my funds are being used only for positive causes. A recently failed bank card was replaced easily within a few days. The online offering continues to improve with more options making it even easier to bank. Reviewed on: 25th February 2024

Reply from Triodos Bank Hi Ian, Thank you for taking the time to leave us a review. We’re glad to hear you enjoy being a part of our sustainable banking community and putting your money towards positive change. We really appreciate your support and are delighted to have you as a customer. Kind Regards, Jennifer Response date: 14th March 2024

High;y recommended

Great customer service from a highly ethical company where even the bank card isn't made from plastic. Even though Triodos is a small bank it does everything I need but with the knowledge that it operates with the highest standards in order to protect and promote quality of life for everyone. Reviewed on: 25th February 2024

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