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TSB: Classic Plus Account reviews

3.85
Based on 168 reviews, last reviewed 19th Apr 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
53%
See only 4 star reviews
23%
See only 3 star reviews
6%
See only 2 star reviews
5%
See only 1 star reviews
13%

Latest highest rating:

4

Banking app Banking as normal, nothing outstanding Reviewed on: 19th April 2025
Russell k's avatar
Russell k

Latest lowest rating:

1

Worst bank ever. I got lied to and when I complained the closed my account. Reviewed on: 12th April 2025
Maz B's avatar
Maz B

About this product

The TSB Classic Plus Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

TSB Classic Plus Account reviews (168)

Review of the TSB, Classic Plus Account:

GOOD

5
Opened this because of the in credit interest of 5% and the bonus of another 5% on contactless payments. Have had no problems at all. Rarely use the bank but when I need to the staff are friendly and helpful Reviewed on: 28th March 2016

good benefits but no overdraft for first 6 months

3
I switched during a bonus promotion they had running, went reasonably well but was disappointed that my overdraft didn't transfer (no warning about this at switching point) and there was no way to order a cheque book online so I had to go into the branch. The reward perks are well worth it though. Reviewed on: 3rd January 2018

No fuss account with benefits

5
We had a classic plus account as a joint account. It was very easy to set up, internet banking is a doddle and we also get reasonable percentage interest, very rare on a standard account (although it did get reduced from 5% to 3% unfortunately)! We’ve had no issues with this bank or account whatsoever, so are happy with it. Reviewed on: 2nd January 2018

Pleasant friendly staff

5
If ever I have a question regarding my bank account either at the counter at my local bank or on the phone i always give excellent customer service Reviewed on: 1st January 2018

Spent minutes to get rewarded

4
Fast efficient good product open and clear advice Reviewed on: 29th November 2017

HELPFUL

4
I GOT LOCKED OUT OF INTERNET BANKING AND IT SAID I HAD TO PHONE THEM BUT I WENT INTO A BRANCH AND THEY SORTED IT OUT FOR ME Reviewed on: 20th November 2017

Brilliant new app

4
new app is fantastic, banking on the go Reviewed on: 16th November 2017

Good account, with excellent customer service and ease of use on Web and App

4
A good bank account that provides a little bit extra with monthly payment. I particularly find that the app and online banking are easy to use and quick to access. I would recommend this account to other users. Reviewed on: 15th November 2017

No problems

5
Good service and no problems. Cash incentive to switch as well. Reviewed on: 15th November 2017

Simple to Change Accounts

4
I moved to TBS and it was a simple, easy process with no problems - the branch staff basically did everything all in one go. Reviewed on: 11th November 2017

Great interest rate on a/c.

4
Unlimited offer of high interest, and good service over the years. Reviewed on: 8th November 2017
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