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TSB: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 3.94 (17 reviews)

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3.94

Based on 17 reviews, last reviewed 9th Apr 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

64%

18%

Latest highest rating:

5

Helpful annual overview and customer service Helpful annual overview and customer service Reviewed on: 9th April 2024

Latest lowest rating:

1

TSB use Integrar and that is the issue TSB use Integrar for mortgages. Integrar are inefficient and poor and have a review rating of one to two stars. I raised the issues I had with TSB and... Read more Reviewed on: 25th January 2023

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About this product

TSB is a financial services provider with a range of products and services, including mortgage products. A fixed rate mortgage has a set interest rate for a certain period of time, usually between two and five years, but sometimes up to ten. Be confident you understand the Ts and Cs and interest rate of a mortgage before taking it out. Always speak with the lender or an independent advisor if you need help understanding your options.

A mortgage is a big financia...

TSB Fixed Rate Mortgage reviews (17)

Review of the TSB, Fixed Rate Mortgage:

Efficient and professional service

Straight forward process when applying, quick response regarding outcome and great customer service for answering my queries. Reviewed on: 15th February 2024

TSB NOT THE EAST ANGLIAN TRUSTEE SAVINGS BANK I GREW UP WITH!

I had banked with TSB for fifty years when my late Grandfather Kenneth Peck opened my acounts at the EAST ANGLIAN TRUSTEE SAVINGS BANK they were wonderful! Today TSB is owned by a Spanish bank with the Attitude of Basil Fawlty they care about nobody and will close their HOLT BRANCH! I am now with LLOYDS BANK and my sortcode is 776623 that was my sortcode with the old TSB! I hate TSB as founder Rev Henry Duncan would turn in his grave if he knew what was being done to his creatio... Reviewed on: 12th June 2021

Excellent Service

Excellent Service. Really please with Kane our advisor. Reviewed on: 23rd February 2021

Really awkward process and incorrect information

We remortgaged with TSB due to a better deal. The deal we got is the only reason I did not give TSB 1 star, although they changed the offer half way through the process! It was awkward and incredibly difficult to complete the mortgage application. Part of the reason for choosing TSB was the offer of internet banking, as we already have TSB accounts but found we cannot link our existing accounts to the mortgage and they have input my details incorrectly so I am unable to set up... Reviewed on: 1st February 2021

Good impression!

We have only been with TSB for a few short months and they have impressed with their speed to respond and their handling of the COVID-19 crisis, Reviewed on: 5th May 2020

Top service from tsb

Tsb were fantastic with our mortgage, getting the valuation done extremely quickly and helping us through the process for the first time. Reviewed on: 4th April 2018

Remortgage deal

Remortgaged to get a better deal, excellent service and price. Reviewed on: 5th April 2017

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