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United Trust Bank: Business Accounts reviews

Name: Business Accounts
Rating: 4.92 (314 reviews)

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4.92

Based on 314 reviews, last reviewed 17th Apr 2025

28800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

1 star

Latest highest rating:

5

Very good customer service. Very good customer service. All offers are well defined Reviewed on: 17th April 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Are you looking for independent reviews of United Trust Bank Business Accounts? At Smart Money People, we collect reviews from people like you in order to help out others in our community. If you're an existing United Trust Bank customer, please share your own experience!

United Trust Bank Business Accounts reviews (314)

Review of the United Trust Bank, Business Accounts:

Service levels

Very efficient and helpful telephone service desk. New online facility for Charity/business accounts has good security features with dual authentication but is rather clunky. Reviewed on: 11th March 2025

Great rates and service by phone only.

Great rates and service by phone only. Still waiting for promised online account or app after 2 years! Reviewed on: 16th April 2025

Great rates and easy to contact, friendly staff

We are a small charity and have a savings account. Rates are good and staff are easy to contact and very helpful. Such a relief when compared with other banks. Reviewed on: 16th April 2025

Excellent rates and service for our small hospitalit...

Excellent rates and service for our small hospitality business. Reviewed on: 16th April 2025

Great Rates

Our account with United bank was easy to set up and provides the best rate for our money at the moment. We are very happy that they have developed their online banking access for us and communicate effectively with us. Reviewed on: 16th April 2025

Excellent customer service.

Excellent customer service and competitive rates . Now online banking for business customers makes transactions even easier . Reviewed on: 16th April 2025

Great overall performance

The communications with the staff have always been helpful and personal. The savings product I used has been reasonable priced. Reviewed on: 16th April 2025

An excellent, trustworthy bank.

I am the treasurer for a registered charity and several years ago I was looking for a new bank where the charity could feel safe depositing some of their funds. I found they offered competitive interest rates with very reasonable term lengths. We have held several deposit accounts and I have found them very easy to deal with. They give timely reminders when a deposit matures; it is easy to re-invest or withdraw your money but we also feel safe dealing with this bank. Reviewed on: 16th April 2025

good rates and easy to open an account

good rates and easy to open an account Reviewed on: 16th April 2025

Customer service was excellent throughout.

Customer service was excellent throughout. Some of the requirements for opening the account were a little frustrating however I appreciate that rules must be followed. Reviewed on: 16th April 2025

Superb service, second to none.

As a small Arts charity, we needed to increase the return on our meagre savings and UTB provided just the right account of us. Service & staff we have dealt with has been excellent. Reviewed on: 16th April 2025

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