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Vanguard: Investments reviews

Name: Investments
Rating: 4.64 (90 reviews)

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4.53

Based on 90 reviews, last reviewed 22nd Feb 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

24%

1 star

Latest highest rating:

4

Easy platform to deal with as the interface is user... Easy platform to deal with as the interface is user friendly Reviewed on: 5th September 2024

Latest lowest rating:

2

A minimum Platform fee of £48 per year for people w... A minimum Platform fee of £48 per year for people with less than £32,000 in their account is just not on. I thought that they would scrap the Platfo... Read more Reviewed on: 22nd February 2025

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Vanguard Investments reviews (90)

Review of the Vanguard, Investments:

Vanguard investment ISA

An increase in fees has not helped the platform recently - nor has its slightly outdated module of customer support which can leave you waiting up to a week for any query. The new app is a good start but very simplistic. Reviewed on: 21st February 2025

A minimum Platform fee of £48 per year for people w...

A minimum Platform fee of £48 per year for people with less than £32,000 in their account is just not on. I thought that they would scrap the Platform Fee to remain competitive with other platforms instead the introduced a minimum of £4 per month. They do not compete with others. They will lose a lot of customers for doing this. Reviewed on: 22nd February 2025

Easy platform to deal with as the interface is user...

Easy platform to deal with as the interface is user friendly Reviewed on: 5th September 2024

fantastic every time i have dealt with them

fantastic every time i have dealt with them Reviewed on: 2nd September 2024

Professional and efficient customer service, good in...

Professional and efficient customer service, good investment performance, low fees Reviewed on: 23rd August 2024

They take so long to reply/respond to a basic query.

They take so long to reply/respond to a basic query. After several weeks, where they have been at fault they then offer £100 as a compensation when the other company/platform offers £2.5k! Unbelievable. Unless it is very simple.....dont bother. Reviewed on: 29th July 2024

Cost effective, good performance but we need an app.

Really happy with the performance and low cost of funds. But please can you provide us with an app. Reviewed on: 28th May 2024

Good low-cost option for investments especially ISAs

Good low-cost option for investments especially ISA investments. Easy to understand UI, dashboard is clear and easy to find the different insights. Regular contact from representatives to keep updated, always told the estimated costs e.g. fees and % charges. Reviewed on: 26th May 2024

just top notch, customer service is excellent

just top notch, customer service is excellent Reviewed on: 24th May 2024

Easy to deal with and provide very competitive returns.

Easy to deal with and provide very competitive returns. Would recommend to anyone, straightforward, secure and rewarding. Reviewed on: 24th May 2024

So simple, great value, easy interface to self admin...

So simple, great value, easy interface to self administer. Reviewed on: 24th May 2024

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