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Vanguard: Investments reviews

View other Vanguard products
4.26
Based on 100 reviews, last reviewed 21st Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
25%
See only 3 star reviews
2%
See only 2 star reviews
3%
1 star
See only 1 star reviews
0%

Latest highest rating:

5

Vanguard provide low cost, broad based index fund in... Vanguard provide low cost, broad based index fund investments. They make it easy to invest in the stock market for people who are not experienced inve... Read more Reviewed on: 21st April 2026
Claire's avatar
Claire

Latest lowest rating:

2

Such a shame - abandoned small investors starting out I was very excited to continue my investing journey with Vanguard having switched from a previous provider. However recent difficulties trying to add ... Read more Reviewed on: 28th March 2025
EFJD's avatar
EFJD
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About this product

Want to know what other people have said about Vanguard investments? Read their Vanguard reviews on Smart Money People, in which people share their experiences so that you can learn a little bit more about Vanguard. If you’ve used Vanguard for your own investments - please add a review of your own to our site to help other investors.

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Vanguard Investments reviews (100)

A minimum Platform fee of £48 per year for people w...

2
A minimum Platform fee of £48 per year for people with less than £32,000 in their account is just not on. I thought that they would scrap the Platform Fee to remain competitive with other platforms instead the introduced a minimum of £4 per month. They do not compete with others. They will lose a lot of customers for doing this. Reviewed on: 22nd February 2025
Mr G's avatar
Mr G

Vanguard investment ISA

3
An increase in fees has not helped the platform recently - nor has its slightly outdated module of customer support which can leave you waiting up to a week for any query. The new app is a good start but very simplistic. Reviewed on: 21st February 2025
Adam's avatar
Adam

Easy platform to deal with as the interface is user...

4
Easy platform to deal with as the interface is user friendly Reviewed on: 5th September 2024
Marek S's avatar
Marek S

fantastic every time i have dealt with them

5
fantastic every time i have dealt with them Reviewed on: 2nd September 2024
Alyn Carrahar's avatar
Alyn Carrahar

Professional and efficient customer service, good in...

5
Professional and efficient customer service, good investment performance, low fees Reviewed on: 23rd August 2024
Jo Dobie's avatar
Jo Dobie

They take so long to reply/respond to a basic query.

2
They take so long to reply/respond to a basic query. After several weeks, where they have been at fault they then offer £100 as a compensation when the other company/platform offers £2.5k! Unbelievable. Unless it is very simple.....dont bother. Reviewed on: 29th July 2024
Pete's avatar
Pete

Cost effective, good performance but we need an app.

5
Really happy with the performance and low cost of funds. But please can you provide us with an app. Reviewed on: 28th May 2024
Jollomy's avatar
Jollomy

Good low-cost option for investments especially ISAs

5
Good low-cost option for investments especially ISA investments. Easy to understand UI, dashboard is clear and easy to find the different insights. Regular contact from representatives to keep updated, always told the estimated costs e.g. fees and % charges. Reviewed on: 26th May 2024
Joshua's avatar
Joshua

just top notch, customer service is excellent

5
just top notch, customer service is excellent Reviewed on: 24th May 2024
Alyn Carrahar's avatar
Alyn Carrahar

Easy to deal with and provide very competitive returns.

4
Easy to deal with and provide very competitive returns. Would recommend to anyone, straightforward, secure and rewarding. Reviewed on: 24th May 2024
RobP's avatar
RobP

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