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Vanguard: Investments reviews

4.45
Based on 96 reviews, last reviewed 15th Jun 2025
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
25%
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2%
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3%
1 star
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0%

Latest highest rating:

4

Simple to use, but costs have increased Simple to use, but costs have increased, reducing the score they could have achieved. Reviewed on: 15th June 2025
MDH's avatar
MDH

Latest lowest rating:

2

Such a shame - abandoned small investors starting out I was very excited to continue my investing journey with Vanguard having switched from a previous provider. However recent difficulties trying to add ... Read more Reviewed on: 28th March 2025
EFJD's avatar
EFJD

About this product

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Vanguard Investments reviews (96)

Professional and efficient customer service, good in...

5
Professional and efficient customer service, good investment performance, low fees Reviewed on: 23rd August 2024

They take so long to reply/respond to a basic query.

2
They take so long to reply/respond to a basic query. After several weeks, where they have been at fault they then offer £100 as a compensation when the other company/platform offers £2.5k! Unbelievable. Unless it is very simple.....dont bother. Reviewed on: 29th July 2024

Cost effective, good performance but we need an app.

5
Really happy with the performance and low cost of funds. But please can you provide us with an app. Reviewed on: 28th May 2024

Good low-cost option for investments especially ISAs

5
Good low-cost option for investments especially ISA investments. Easy to understand UI, dashboard is clear and easy to find the different insights. Regular contact from representatives to keep updated, always told the estimated costs e.g. fees and % charges. Reviewed on: 26th May 2024

just top notch, customer service is excellent

5
just top notch, customer service is excellent Reviewed on: 24th May 2024

Easy to deal with and provide very competitive returns.

4
Easy to deal with and provide very competitive returns. Would recommend to anyone, straightforward, secure and rewarding. Reviewed on: 24th May 2024

So simple, great value, easy interface to self admin...

5
So simple, great value, easy interface to self administer. Reviewed on: 24th May 2024

Easy to set up and good value for money.

4
Easy to set up and good value for money. Reviewed on: 23rd May 2024

Great good value for money and the lost reputable

5
Great good value for money and the lost reputable Reviewed on: 6th April 2024

Still new in the investment and new with this platfo...

5
Still new in the investment and new with this platform as well but so far I like it. Reviewed on: 2nd April 2024

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