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Vanguard reviews

Vanguard logo
Rated Excellent • 4.50/5

Vanguard reviews

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Review summary

People rate this company as Excellent based on 99 product reviews

Average score of 4.50/5
5 star
72%
4 star
23%
3 star
2%
2 star
3%
1 star
0%
Reviews for Vanguard have trended negatively over the past 90 days

Latest positive rating

5/5

Very user friendly - good simple products.

Very user friendly - good simple products.

{"display":"Esther T ","full_name":"Esther T ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pension
Esther T 18th March 2025

Latest negative rating

2/5

Such a shame - abandoned small investors starting out

I was very excited to continue my investing journey with Vanguard having switched from a previous provider. However recent difficulties trying to add funds and... I was very excited to continue my investing journey with Vanguard having switched from a previous provider. However recent difficulties trying to add funds and their new fee structure have put me off. Adding cash manually became a chore for some reason. My browser (various) and app began to hang on a waiting page after following the instructions to no avail. Support responded swiftly but non of their suggestions made a difference. Several attempts and their new fee structure have given me good reason to move on to another platform. I did like the simplicity of a fund only platform, no temptation to mess about with stocks. Read more Read less

{"display":"EFJD","full_name":"EFJD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Investments
EFJD 28th March 2025
See more reviews for Vanguard products

About Vanguard

Vanguard is an investment management company headquartered in Pennsylvania. Jack Bogle founded the company to be owned by its investors. So instead of paying dividends to external shareholders, they redirect profits to their own investors in the form of lower fees.

Vanguard is one of the world's largest investment management companies with a presence in North America, Europe, Australia and Asia. Vanguard opened their UK office in 2009.

Vanguard offers pensions and investments products.

Vanguard at a glance

Reviews for Vanguard

Showing 11 of 99 company reviews

Such a shame - abandoned small investors starting out

Investments • 28th March 2025

I was very excited to continue my investing journey with Vanguard having switched from a previous provider. However recent difficulties trying to add funds and... I was very excited to continue my investing journey with Vanguard having switched from a previous provider. However recent difficulties trying to add funds and their new fee structure have put me off. Adding cash manually became a chore for some reason. My browser (various) and app began to hang on a waiting page after following the instructions to no avail. Support responded swiftly but non of their suggestions made a difference. Several attempts and their new fee structure have given me good reason to move on to another platform. I did like the simplicity of a fund only platform, no temptation to mess about with stocks. Read more Read less

{"display":"EFJD","full_name":"EFJD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Poor • 2/5
Read more product reviews

Very user friendly - good simple products.

Pension • 18th March 2025

Very user friendly - good simple products.

{"display":"Esther T ","full_name":"Esther T ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    recent price increases

    put prices up recently now they are not competative

    {"display":"Alyn Carrahar","full_name":"Alyn Carrahar","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Alyn Carrahar 27th February 2025
  • 5/5

    I have good experience with this comapny

    I have good experience with this comapny

    {"display":"claudia vulea","full_name":"claudia vulea","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1110544.png"}}'s avatar
    Investments
    claudia vulea 26th February 2025
  • 5/5

    Vanguard ISA

    I've really enjoyed investing in the vanguard ISA. It's easy to use, the website is straightforward to access and the cost is lower than similar... I've really enjoyed investing in the vanguard ISA. It's easy to use, the website is straightforward to access and the cost is lower than similar DIY platforms. There's a great selection of funds available too, but I invest in a diversified global tracker. Read more Read less

    {"display":"Nadia","full_name":"Nadia","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Nadia 26th February 2025
  • 5/5

    Excellent performance with lots of investment options.

    I have been using the Vanguard platform since is launched in the UK and I am very happy with both the investment performance and the flexibility of the platform.

    {"display":"Anthony","full_name":"Anthony","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    Anthony 26th February 2025
  • 2/5

    A minimum Platform fee of £48 per year for people w...

    A minimum Platform fee of £48 per year for people with less than £32,000 in their account is just not on. I thought that they... A minimum Platform fee of £48 per year for people with less than £32,000 in their account is just not on. I thought that they would scrap the Platform Fee to remain competitive with other platforms instead the introduced a minimum of £4 per month. They do not compete with others. They will lose a lot of customers for doing this. Read more Read less

    {"display":"Mr G","full_name":"Mr G","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1108529.png"}}'s avatar
    Investments
    Mr G 22nd February 2025
  • 3/5

    Vanguard investment ISA

    An increase in fees has not helped the platform recently - nor has its slightly outdated module of customer support which can leave you waiting... An increase in fees has not helped the platform recently - nor has its slightly outdated module of customer support which can leave you waiting up to a week for any query. The new app is a good start but very simplistic. Read more Read less

    {"display":"Adam","full_name":"Adam","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Adam 21st February 2025
  • 4/5

    Easy platform to deal with as the interface is user...

    Easy platform to deal with as the interface is user friendly

    {"display":"Marek S","full_name":"Marek S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Marek S 5th September 2024
  • 5/5

    fantastic every time i have dealt with them

    fantastic every time i have dealt with them

    {"display":"Alyn Carrahar","full_name":"Alyn Carrahar","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Alyn Carrahar 2nd September 2024
  • 5/5

    Professional and efficient customer service, good in...

    Professional and efficient customer service, good investment performance, low fees

    {"display":"Jo Dobie","full_name":"Jo Dobie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Jo Dobie 23rd August 2024

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