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Vanguard reviews

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Rated Excellent 4.67/5

Vanguard reviews

Unverified business

Review summary

People rate this company as Excellent based on 91 product reviews

Average score of 4.67/5
5 star
74%
4 star
24%
3 star
1%
2 star
1%
1 star
0%
Reviews for Vanguard have trended negatively over the past 90 days

Latest positive rating

4/5

Easy platform to deal with as the interface is user...

Easy platform to deal with as the interface is user friendly

{"display":"Marek S","full_name":"Marek S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Investments
Marek S 5th September 2024

Latest negative rating

2/5

They take so long to reply/respond to a basic query.

They take so long to reply/respond to a basic query. After several weeks, where they have been at fault they then offer £100 as a... They take so long to reply/respond to a basic query. After several weeks, where they have been at fault they then offer £100 as a compensation when the other company/platform offers £2.5k! Unbelievable. Unless it is very simple.....dont bother. Read more Read less

{"display":"Pete","full_name":"Pete","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Investments
Pete 29th July 2024

About Vanguard

Vanguard is an investment management company headquartered in Pennsylvania. Jack Bogle founded the company to be owned by its investors. So instead of paying dividends to external shareholders, they redirect profits to their own investors in the form of lower fees.

Vanguard is one of the world's largest investment management companies with a presence in North America, Europe, Australia and Asia. Vanguard opened their UK office in 2009.

Vanguard offers pensions and investments products.

Vanguard at a glance

Reviews for Vanguard

Showing 11 of 91 company reviews

Easy platform to deal with as the interface is user...

Investments 5th September 2024

Easy platform to deal with as the interface is user friendly

Rated Good 4/5
Read more product reviews

fantastic every time i have dealt with them

Investments 2nd September 2024

fantastic every time i have dealt with them

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Professional and efficient customer service, good in...

    Professional and efficient customer service, good investment performance, low fees

    {"display":"Jo Dobie","full_name":"Jo Dobie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Jo Dobie 23rd August 2024
  • 2/5

    They take so long to reply/respond to a basic query.

    They take so long to reply/respond to a basic query. After several weeks, where they have been at fault they then offer £100 as a... They take so long to reply/respond to a basic query. After several weeks, where they have been at fault they then offer £100 as a compensation when the other company/platform offers £2.5k! Unbelievable. Unless it is very simple.....dont bother. Read more Read less

    {"display":"Pete","full_name":"Pete","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Pete 29th July 2024
  • 5/5

    Cost effective, good performance but we need an app.

    Really happy with the performance and low cost of funds. But please can you provide us with an app.

    {"display":"Jollomy","full_name":"Jollomy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Jollomy 28th May 2024
  • 5/5

    Good low-cost option for investments especially ISAs

    Good low-cost option for investments especially ISA investments. Easy to understand UI, dashboard is clear and easy to find the different insights. Regular contact from... Good low-cost option for investments especially ISA investments. Easy to understand UI, dashboard is clear and easy to find the different insights. Regular contact from representatives to keep updated, always told the estimated costs e.g. fees and % charges. Read more Read less

    {"display":"Joshua","full_name":"Joshua","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Joshua 26th May 2024
  • 5/5

    Low fees, easy to use dashboard and good range!

    Low fees, easy to use dashboard and good range of products. My pension has increased more through Vanguard than with previous suppliers.

    {"display":"lucyamethyst","full_name":"lucyamethyst","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    lucyamethyst 25th May 2024
  • 5/5

    just top notch, customer service is excellent

    just top notch, customer service is excellent

  • 5/5

    Combined my pensions with so much ease

    Easy process and great low management fees. Made consolidation process a doddle

    {"display":"Steve","full_name":"Steve","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    Steve 24th May 2024
  • 4/5

    Easy to deal with and provide very competitive returns.

    Easy to deal with and provide very competitive returns. Would recommend to anyone, straightforward, secure and rewarding.

    {"display":"RobP","full_name":"RobP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    RobP 24th May 2024
  • 5/5

    So simple, great value, easy interface to self admin...

    So simple, great value, easy interface to self administer.

    {"display":"MDH","full_name":"MDH","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    MDH 24th May 2024

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