Smart Money People Logo

Voting in the British bank awards 2025 is open - Vote here

Own this company?
Share this page

Vanguard reviews

Vanguard logo
Rated Excellent 4.58/5

Vanguard reviews

This business hasn't yet registered to manage and respond to reviews on their page. Own this business?. Find out how to register here

Unverified business
Last reviewed within 14 days

Review summary

People rate this company as Excellent based on 97 product reviews

Average score of 4.58/5
5 star
72%
4 star
24%
3 star
2%
2 star
2%
1 star
0%
Reviews for Vanguard have trended positively over the past 90 days

Latest positive rating

4/5

recent price increases

put prices up recently now they are not competative

{"display":"Alyn Carrahar","full_name":"Alyn Carrahar","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Investments
Alyn Carrahar 27th February 2025

Latest negative rating

2/5

A minimum Platform fee of £48 per year for people w...

A minimum Platform fee of £48 per year for people with less than £32,000 in their account is just not on. I thought that they... A minimum Platform fee of £48 per year for people with less than £32,000 in their account is just not on. I thought that they would scrap the Platform Fee to remain competitive with other platforms instead the introduced a minimum of £4 per month. They do not compete with others. They will lose a lot of customers for doing this. Read more Read less

{"display":"Mr G","full_name":"Mr G","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1108529.png"}}'s avatar
Investments
Mr G 22nd February 2025

About Vanguard

Vanguard is an investment management company headquartered in Pennsylvania. Jack Bogle founded the company to be owned by its investors. So instead of paying dividends to external shareholders, they redirect profits to their own investors in the form of lower fees.

Vanguard is one of the world's largest investment management companies with a presence in North America, Europe, Australia and Asia. Vanguard opened their UK office in 2009.

Vanguard offers pensions and investments products.

Vanguard at a glance

Reviews for Vanguard

Showing 11 of 97 company reviews Last reviewed within 14 days

recent price increases

Investments 27th February 2025

put prices up recently now they are not competative

Rated Good 4/5
Read more product reviews

I have good experience with this comapny

Investments 26th February 2025

I have good experience with this comapny

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Vanguard ISA

    I've really enjoyed investing in the vanguard ISA. It's easy to use, the website is straightforward to access and the cost is lower than similar... I've really enjoyed investing in the vanguard ISA. It's easy to use, the website is straightforward to access and the cost is lower than similar DIY platforms. There's a great selection of funds available too, but I invest in a diversified global tracker. Read more Read less

    {"display":"Nadia","full_name":"Nadia","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Nadia 26th February 2025
  • 5/5

    Excellent performance with lots of investment options.

    I have been using the Vanguard platform since is launched in the UK and I am very happy with both the investment performance and the flexibility of the platform.

    {"display":"Anthony","full_name":"Anthony","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    Anthony 26th February 2025
  • 2/5

    A minimum Platform fee of £48 per year for people w...

    A minimum Platform fee of £48 per year for people with less than £32,000 in their account is just not on. I thought that they... A minimum Platform fee of £48 per year for people with less than £32,000 in their account is just not on. I thought that they would scrap the Platform Fee to remain competitive with other platforms instead the introduced a minimum of £4 per month. They do not compete with others. They will lose a lot of customers for doing this. Read more Read less

    {"display":"Mr G","full_name":"Mr G","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1108529.png"}}'s avatar
    Investments
    Mr G 22nd February 2025
  • 3/5

    Vanguard investment ISA

    An increase in fees has not helped the platform recently - nor has its slightly outdated module of customer support which can leave you waiting... An increase in fees has not helped the platform recently - nor has its slightly outdated module of customer support which can leave you waiting up to a week for any query. The new app is a good start but very simplistic. Read more Read less

    {"display":"Adam","full_name":"Adam","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Adam 21st February 2025
  • 4/5

    Easy platform to deal with as the interface is user...

    Easy platform to deal with as the interface is user friendly

    {"display":"Marek S","full_name":"Marek S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Marek S 5th September 2024
  • 5/5

    fantastic every time i have dealt with them

    fantastic every time i have dealt with them

    {"display":"Alyn Carrahar","full_name":"Alyn Carrahar","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Alyn Carrahar 2nd September 2024
  • 5/5

    Professional and efficient customer service, good in...

    Professional and efficient customer service, good investment performance, low fees

    {"display":"Jo Dobie","full_name":"Jo Dobie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Jo Dobie 23rd August 2024
  • 2/5

    They take so long to reply/respond to a basic query.

    They take so long to reply/respond to a basic query. After several weeks, where they have been at fault they then offer £100 as a... They take so long to reply/respond to a basic query. After several weeks, where they have been at fault they then offer £100 as a compensation when the other company/platform offers £2.5k! Unbelievable. Unless it is very simple.....dont bother. Read more Read less

    {"display":"Pete","full_name":"Pete","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Pete 29th July 2024
  • 5/5

    Cost effective, good performance but we need an app.

    Really happy with the performance and low cost of funds. But please can you provide us with an app.

    {"display":"Jollomy","full_name":"Jollomy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Jollomy 28th May 2024

    Products from Vanguard

    Showing all products offered by Vanguard

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice