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Vanguard: Investments reviews

Name: Investments
Rating: 4.62 (94 reviews)

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4.46

Based on 94 reviews, last reviewed 28th Mar 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

24%

1 star

Latest highest rating:

4

recent price increases put prices up recently now they are not competative Reviewed on: 27th February 2025

Latest lowest rating:

2

Such a shame - abandoned small investors starting out I was very excited to continue my investing journey with Vanguard having switched from a previous provider. However recent difficulties trying to add ... Read more Reviewed on: 28th March 2025

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About this product

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Vanguard Investments reviews (94)

Review of the Vanguard, Investments:

Such a shame - abandoned small investors starting out

I was very excited to continue my investing journey with Vanguard having switched from a previous provider. However recent difficulties trying to add funds and their new fee structure have put me off. Adding cash manually became a chore for some reason. My browser (various) and app began to hang on a waiting page after following the instructions to no avail. Support responded swiftly but non of their suggestions made a difference. Several attempts and their new fee structure have given me good reason to move on to another platform. I did like the simplicity of a fund only platform, no temptation to mess about with stocks. Reviewed on: 28th March 2025

recent price increases

put prices up recently now they are not competative Reviewed on: 27th February 2025

I have good experience with this comapny

I have good experience with this comapny Reviewed on: 26th February 2025

Vanguard ISA

I've really enjoyed investing in the vanguard ISA. It's easy to use, the website is straightforward to access and the cost is lower than similar DIY platforms. There's a great selection of funds available too, but I invest in a diversified global tracker. Reviewed on: 26th February 2025

A minimum Platform fee of £48 per year for people w...

A minimum Platform fee of £48 per year for people with less than £32,000 in their account is just not on. I thought that they would scrap the Platform Fee to remain competitive with other platforms instead the introduced a minimum of £4 per month. They do not compete with others. They will lose a lot of customers for doing this. Reviewed on: 22nd February 2025

Vanguard investment ISA

An increase in fees has not helped the platform recently - nor has its slightly outdated module of customer support which can leave you waiting up to a week for any query. The new app is a good start but very simplistic. Reviewed on: 21st February 2025

Easy platform to deal with as the interface is user...

Easy platform to deal with as the interface is user friendly Reviewed on: 5th September 2024

fantastic every time i have dealt with them

fantastic every time i have dealt with them Reviewed on: 2nd September 2024

Professional and efficient customer service, good in...

Professional and efficient customer service, good investment performance, low fees Reviewed on: 23rd August 2024

They take so long to reply/respond to a basic query.

They take so long to reply/respond to a basic query. After several weeks, where they have been at fault they then offer £100 as a compensation when the other company/platform offers £2.5k! Unbelievable. Unless it is very simple.....dont bother. Reviewed on: 29th July 2024

Cost effective, good performance but we need an app.

Really happy with the performance and low cost of funds. But please can you provide us with an app. Reviewed on: 28th May 2024

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