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Velosure: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.89 (742 reviews)

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4.88

Based on 742 reviews, last reviewed 22nd Oct 2024

68% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023

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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

Velosure Cycle Insurance reviews (742)

Review of the Velosure, Cycle Insurance:

Easy to contact and simple claims procedure

Easy to contact and simple claims procedure Reviewed on: 13th October 2024

Just the best

I Was 3 days late to renew this year's policy. A phone call later,and all was sorted out.as the song goes ..simply the best.Thanks velosure. Reviewed on: 23rd July 2019

Great service

Easy to understand good premiums top service Reviewed on: 23rd July 2019

Hassle free

And I was given the added reassurance that they won’t let me fall in the Thistle Trap. Reviewed on: 23rd July 2019

Great insurnace, more covered than I thoght

Resuce insurance added extra easy to deal with and good price Reviewed on: 23rd July 2019

Pease of mind.

Regular cycling needs insurance for assitance when needed. Reviewed on: 23rd July 2019

Excellent experience after crash

After having a nasty ‘off’ involving significant damage to bike and clothing - it was reassuring how quickly and efficiently my claim was dealt with...wouldn’t consider any other company for bike insurance... Reviewed on: 23rd July 2019

Reliable, price competitive bike insurance

Velosure covers every eventuality on a bike. Comp lure dive and reasonably priced insurance cover. Reviewed on: 23rd July 2019

Really helpful insurance company.

Never had any concerns insuring with these people. Very understanding and helpful with any enquiry. Reviewed on: 23rd July 2019

Good Cover

Seems to provide a good range of cover without too many restrictions at a fair price. I have not had to claim - hopefully that will continue to be the case - so I cannot comment on that element of the service. Reviewed on: 23rd July 2019

Had to make claim and Velosure delivered on every promise

I had a crash in May 2019. While cycling commuting from work on my racing bike home I fell badly, got injured and ruined my expensive bike. The frame and some components were damaged beyond repair. Following operating and full recovery I was not able to claim for body injuries, Velosure clear states this in their T&C, my claim for the bike was settle fully. I got paid the price of a "new-for-old" direct replacement bike which was even greater than I paid for mine. Velosure have kept their promise in full and acted swiftly to resolve my claim. And it is also very easy to contact their customer service - I called on few occasions when needed to add another bike to my policy or change address and always was able to get through quickly and speak to the right person; all my queries were always resolved. I can't fault them at all. Highly recommend having tested them in real life situation. Reviewed on: 23rd July 2019

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