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Review of the Velosure, Cycle insurance:

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Had to make claim and Velosure delivered on every promise

I had a crash in May 2019. While cycling commuting from work on my racing bike home I fell badly, got injured and ruined my expensive bike. The frame and some components were damaged beyond repair. Following operating and full recovery I was not able to claim for body injuries, Velosure clear states this in their T&C, my claim for the bike was settle fully. I got paid the price of a "new-for-old" direct replacement bike which was even greater than I paid for mine. Velosure have kept their promise in full and acted swiftly to resolve my claim. And it is also very easy to contact their customer service - I called on few occasions when needed to add another bike to my policy or change address and always was able to get through quickly and speak to the right person; all my queries were always resolved. I can't fault them at all. Highly recommend having tested them in real life situation. Reviewed on: 23rd July 2019

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