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Velosure: Cycle insurance reviews

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4.89
Based on 744 reviews, last reviewed 25th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
8%
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Latest highest rating:

5

great cover at a fantastic price great cover at a fantastic price Reviewed on: 25th June 2025
Paul Webb's avatar
Paul Webb

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023
Elliot Long's avatar
Elliot Long
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About this product

Velosure offer a range of bicycle insurance policies.

Choose from single bike, multi bike and e-bike cover. Two levels are available – Velosure Core and Velosure Performance. The Performance policy includes cover for road rage assault, sports and 24/7 cycle rescue.

Velosure bike insurance reviews help you find out what it’s really like to be a customer. If you’ve used Velosure before, you can also leave a review and share your experience.

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Velosure Cycle insurance reviews (744)

Really helpful insurance company.

5
Never had any concerns insuring with these people. Very understanding and helpful with any enquiry. Reviewed on: 23rd July 2019
Tim cooke's avatar
Tim cooke

Good Cover

4
Seems to provide a good range of cover without too many restrictions at a fair price. I have not had to claim - hopefully that will continue to be the case - so I cannot comment on that element of the service. Reviewed on: 23rd July 2019
Dave Gilbert's avatar
Dave Gilbert

Had to make claim and Velosure delivered on every promise

5
I had a crash in May 2019. While cycling commuting from work on my racing bike home I fell badly, got injured and ruined my expensive bike. The frame and some components were damaged beyond repair. Following operating and full recovery I was not able to claim for body injuries, Velosure clear states this in their T&C, my claim for the bike was settle fully. I got paid the price of a "new-for-old" direct replacement bike which was even greater than I paid for mine. Velosure have kept their promise in full and acted swiftly to resolve my claim. And it is also very easy to contact their customer service - I called on few occasions when needed to add another bike to my policy or change address and always was able to get through quickly and speak to the right person; all my queries were always resolved. I can't fault them at all. Highly recommend having tested them in real life situation. Reviewed on: 23rd July 2019
Ermek's avatar
Ermek

Good price and benefits

5
Security is primordial and i get all what I need in this company! Reviewed on: 23rd July 2019
Fred Cunha's avatar
Fred Cunha

Definitely highly recommend.

5
Can not fault the service which is carried out by professional, well informed. polite people. What more is their to say. Reviewed on: 23rd July 2019
Terence Burnham's avatar
Terence Burnham

Excellent value for money

5
A value for money, fully comprehensive cycle policy that is hard to beat.. Reviewed on: 23rd July 2019
Colinos's avatar
Colinos

2 claims, 2 payouts, 2 pleasureable experiences

5
From the moment I took the insurance out the customer service, level of communication and general professionalism at Velosure has been excellent. I have been unfortunate enough to need 2 claims this year and Mandy has been outstanding at sorting everything extremely quickly. Just brilliant! Reviewed on: 23rd July 2019
Pete Habershon's avatar
Pete Habershon

GREAT COMPANY TO INSURE YOUR BIKE WITH

5
Thankfully I have not had to use Velosure i.e. make a claim but so far have found their insurance the best in a crowded marketplace. Reviewed on: 23rd July 2019
Steve's avatar
Steve

Peace of mind

5
I was initially a little worried about taking my new bike out and leaving it. I am feeling much more confident now, knowing I have the best bicycle insurance. Reviewed on: 23rd July 2019
Linda Rogers's avatar
Linda Rogers

Mostly great

3
Slightly long winded approach to confirming details of my bike theft. However, once I'd supplied the required details everything was very smooth and efficient. Reviewed on: 23rd July 2019
David Terence Leslie Fieldhouse's avatar
David Terence Leslie Fieldhouse

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