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Vernon Building Society: Savings reviews

Name: Savings
Rating: 4.93 (2674 reviews)

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4.92

Based on 2,674 reviews, last reviewed 28th Jan 2025

37% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to understand. Best at communication. Easy to understand.Excellent customer service. Reviewed on: 28th January 2025

Latest lowest rating:

1

Activation code Opened a regular saver account at 6.50% had 14 days to deposit money into the account they never sent me a activation code then they closed my account... Read more Reviewed on: 28th June 2024

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About this product

Vernon Building Society savings reviews can help you to find out more about life at Vernon Building Society. How easy is it to contact Vernon Building Society? And how friendly are they? Our Vernon Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Vernon Building Society Savings reviews (2674)

Review of the Vernon Building Society, Savings:

In branch service review

Personal satisfaction. All staff very helpful. Reviewed on: 24th October 2024

Local no nonsense ,easy to understand safe savings

Local branch so easy to get to know the staff and call in for advice . We have saved there for years and like the Vernon for its low key image and lack of gimmicks . I like having an old fashioned savings book too ! Reviewed on: 27th January 2025

Good products, poor website

I decided to open a regular savings account with Vernon because of the combination of a good interest rate and good flexibility. The is opened and managed entirely online so I went onto the website to open the account. To cut a long story short, it took 4 attempts to open the account. The first 3 times I got to the final stage and ended up in a place where I couldn't click on anything to take me forward. Hitting the back button on the browser took me right back to the first page of the application and all the information I had previously entered was lost. On the 4th attempt I entered all the information correctly and the application was accepted. However, it was purely guesswork on my part that allowed me to complete the application, there was no indication as to what the problem was (I think it was to do with me entering some aspect of my bank account info wrongly). Day to day use of the website to administer the account is not much better - it looks very amateurish and could really do with a professional update. Reviewed on: 27th January 2025

I am a new customer and would have preferred to open...

I am a new customer and would have preferred to open my account in your branch instead of online. Staff helpful though and now my account is set up I’m happy. Thank you Reviewed on: 27th January 2025

Local, accessible and overall good value

Accessible as it's local, staff friendly and professional at all times. Decent rates of interest in keeping with larger societies. All in all, good value local Building Society which I'm pleased to have on our high street. Reviewed on: 27th January 2025

I recently opened an online savings account.

I recently opened an online savings account.The process was seamless. Reviewed on: 27th January 2025

Helpful staff

Helpful staff always having time to deal with customers. Local to where I live and to access. Good faculties with separate offices to deal with confidential matters or which take a little more time. Reviewed on: 27th January 2025

Vernon provide the best service and competitive savi...

Vernon provide the best service and competitive saving rates. I will continue to save with them and encourage others to as well. Reviewed on: 27th January 2025

Not just about the products for me.

Not just about the products for me. Great advice given by the staff who have so much time and patience with you. Genuinely feels as if you’re speaking with friends or relatives Reviewed on: 27th January 2025

Customer Service 100% helpful

Staff a.lways helpful and competent. Reviewed on: 27th January 2025

Local, efficient and trustworthy

The Vernon has convenient local branches staffed with friendly and knowledgeable employees. The online services are secure, reliable and easy to use. The savings rates are very competitive. Helplines and online help are fast, efficient and addresses all issues. Reviewed on: 27th January 2025

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