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Vernon Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3939 reviews)

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4.91

Based on 3,939 reviews, last reviewed 8th May 2026

68% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Friendly and knowledgeable staff. Friendly and knowledgeable staff. Recommended by my father some years ago, should have joined earlier Reviewed on: 8th May 2026

Verified source

Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026

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About this product

Vernon Building Society have a range of accounts to choose from.

The amount you need to open an account varies, but you can get started with as little as £25 depending on the type you choose. Most Vernon Building Society savings accounts can be opened online.

Vernon Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Savings reviews (3939)

Responsive

Visit helpful, promt, a good all around service, Marple Reviewed on: 28th February 2021

Reply from Vernon Building Society Hi Elaine, Thank you for your feedback, glad we're able to be of assistance. Mark Response date: 14th June 2021

Excellent Customer Service

A place you can trust with trustworthy reliable and friendly people. They go on and above in their customer service towards me and I am happy to recommend to anyone. Reviewed on: 25th February 2021

A good saving platform

I was able to get a 1 year term savings account with above average interest a few months ago. I felt very happy with the Staff I dealt with to organise opening the account and in very prompt answering the few questions I had for them. A nice professional Building Soc. Reviewed on: 23rd February 2021

My experience as a Vernon member

For family reasons as I do not live in the area I opened an account with the Vernon more than twenty years ago. Over that time I have had occasion to call into the main branch and found the staff most friendly and helpful. Reviewed on: 23rd February 2021

Excellent service and advice

Always found the staff most helpful and efficient. Reviewed on: 23rd February 2021

The 3 Cs approach

Conscientious, comprehensive and careful approach to their customers Reviewed on: 23rd February 2021

Excellent customer service

All the staff are very professional and their customer service is excellent. Reviewed on: 23rd February 2021

Great local savings

Excellent, very competitive savings interest rate for residents in the local area. Gives the whole building society a community feel. Reviewed on: 23rd February 2021

Good local service

I like being with the Vernon. The offices are conveniently located, the staff are both friendly and welcoming, as well as being very professional in their attitudes towards the customers. They take the time and trouble to explain things properly so you know how things will work. Reviewed on: 23rd February 2021

great service and help

very helpful staff and friendly like family Reviewed on: 23rd February 2021

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