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Virgin Money: Credit Cards reviews

Name: Credit Cards
Rating: 3.96 (782 reviews)

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3.69

Based on 782 reviews, last reviewed 15th Nov 2024

67% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

11%

19%

Latest highest rating:

5

Good cashback when using Credit Card Credit Card gives the opportunity to use cashback. There's a good variety of shops that offer cashback when using Virgin Money Credit Card. I've never... Read more Reviewed on: 5th September 2024

Latest lowest rating:

1

International transaction fee? International transaction fee? $170? Wow! No fine line when this card would charge you international transaction fee. The charged me for $145 annual f... Read more Reviewed on: 15th November 2024

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Do you have a Virgin Money credit card? If you do then you can help other customers make good financial decisions by leaving a Smart Money People review.

Virgin Money Credit Cards reviews (782)

Review of the Virgin Money, Credit Cards:

Virgin Money Pre-Paid Mastercard

I found the pre-paid card was a great way to help the offspring when they were travelling abroad. The scheme allowed for a second named card to be added on the same account. Website management page gave useful information on where the money was going. I thought it was a good way to manage travel money for them without much risk. Overall no more expensive than Western Union etc. Reviewed on: 7th June 2018

Reply from Virgin Money Thanks for your feedback. Lindsay Response date: 16th June 2018

Good credit card for overseas trips

Good credit card for overseas trips as are not charged a fee for using the card overseas unlike other banks. Reviewed on: 31st May 2023

Simple, competitive

In the year I have used this credit card, I have encountered no problems or had any cause to contact the bank. The app is very easy to use and rates were competitive at the time of application. Recommend. Reviewed on: 31st May 2023

Easy to use app

Easy to do most things in the app and mine was a good travel and first credit card. Reviewed on: 31st May 2023

Credit Card limit decreased

Good Morning been on to Virgin so they know this is coming, Two weeks ago I took money out the credit card for my sons birthday, Not much to be honest but according to the team it highlighted critical activity on my CC so took my limit and decreased it by 6700, Spoke to an advisor who said sorry cannot do anything about it I need to contact virgin by post with an appeals letter, I am like you having a laugh, Never late with a payment never missed any paid more to keep limit down now shocked to have lost a limit due to taking money out at a ATM there is nothing in the terms and conditions dictating this, Disgusted by this Reviewed on: 26th May 2023

Transfer

İsim ile UPC numarasını Bildirriirseniz iyi olur Reviewed on: 15th May 2023

Great card - but phone line needs improvement.

I really like the card but I had to call them today. My word - there are numerous recorded messages. I reckon it took 6 or 7 minutes before I could speak to anyone. They then told me to call back because I got the security questions wrong! I'll do it another day I think. Reviewed on: 14th May 2023

Can't make payments

On 6th April, throughout the afternoon UK time, I have been trying to make a payment. Rejected for no reason. This is the fourth time I've had trouble paying this company (using that company's app on my phone) in the past few months. The first two times I had to ring up, remove a block, and try again. The third time (15th March) I asked them to add the company to the safe list, which they agreed. Payment still failed and went through the whole process again on the 16th, finally getting the payment through. Today, have tried seven times and been on the phone with the fraud department for an hour, passed from pillar to post. No one has any idea why the payment won't go through. IT IS TO AN EXTREMELY REPUTABLE FINANCIAL INSTITUTION, AN ESTABLISHED UK BRAND. There is no reason to have this much difficulty. Reviewed on: 6th April 2023

Choice of card and great APR

My application with Virgin money for my credit card was quick and simple, plus you get to choose a card design which makes it feel more personal! The APR on my card is great and it helps me balance my money each month whilst protecting my credit rating as payments are so easy to make as the App offers really great functionality Reviewed on: 6th April 2023

Reasonable credit

I like that they send alerts for new products Reviewed on: 5th April 2023

Easy to deal with and efficient

App is easy to use, staff are efficient and helpful. Sometimes the app can be slow with setting things up ie direct debit but otherwise great service Reviewed on: 5th April 2023

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