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Waggel: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.85 (1239 reviews)

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4.75

Based on 1,239 reviews, last reviewed 7th Nov 2024

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy to set up the insurance quickly online for my c... Easy to set up the insurance quickly online for my cat, amazing extras and perks with the insurance to give extra value for money! This is the first t... Read more Reviewed on: 24th August 2024

Latest lowest rating:

1

Waggle are a joke avoid like the plague Made a claim for dental on my dog it was refused because 7 months previous at 6 monthly check up vet said mild build up of tartar which was treated wi... Read more Reviewed on: 7th November 2024

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About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

Waggel Pet Insurance reviews (1239)

Review of the Waggel, Pet Insurance:

Happy to take your money, BUT will do everything to avoid paying out

We've been a Waggel customer for some time, we went with them due to their (now questionable) online reviews and how easy it was to sign up. The whole sales process was a slick as can be - it was really easy to sign up and start paying. The problems started though when our dog was diagnosed with an allergy condition that would require a series of monthly injections. We called Waggel, and they said not a problem - but rather than claim each time, just let them build up and claim 6 months worth. So we let them build up, and now came to make the claim - and this is where it went downhill. We sent all our vet info and medical history. This confirms the dog hadn't been diagnosed with any allergy condition prior to the policy starting out. BUT, the claim was rejected on the grounds that several years ago our dog had an ear infection. Waggel had looked for ANY lame reason not to pay the claim out, so if your dog has had anything (even an ear infection) in the past - then I would not advise insuring with Waggel. They're clearly one of those online companies who make a fortune from people who never claim, but when it comes to actually paying up - they will leave you high and dry. Literally money for nothing. Reviewed on: 22nd August 2023

Outstanding

We used the free vet service first for our schnauzer which was great then had a claim which was sorted very quickly indeed , we were kept updated every step of the way Reviewed on: 18th September 2020

Great experience

Waggel know their customers and are friendly yet professional, I would highly recommend them. Reviewed on: 18th September 2020

They are so refreshingly different

Even though I could have saved a couple of pounds a month, I went with Waggel as they just seemed so refreshingly different to the rest of pet insurers and they had great reviews too. Reviewed on: 18th September 2020

Easy Breazy lemon squeazy

Signing up to waggel was a breeze, very easy to understand and customise insurance package. Reviewed on: 18th September 2020

No hassle pet insurance

Easy to set up and control the level of insurance you want Reviewed on: 18th September 2020

Good value dog insurance

I have just insured my second Labrador with Waggle which has proved to be good value compared with other providers. Reviewed on: 18th September 2020

Helpful insurance who actually care!

From the ease of doing everything on their well laid out website to the perks of the discounts and freebies this insurance has it all! And when I actually had to make a claim it was the SIMPLEST thing I have done for my dog!! The social media aspect also means you can keep up with what the company is doing and the Facebook group is just a paws-itive group for likeminded owners! I recommend to anyone who asks and will be sticking with Waggle for the rest of my dogs life. Oh and the Christmas card to my dog was too much- made us all smile. Thanks Waggle! Reviewed on: 18th September 2020

New customer, won't be going anywhere else

I'm a new pet owner, had our dog for 9 months now and been with Waggel for the duration; I feel what I pay in exchange for the cover I receive, coupled with how friendly the community is and how easy it was to sign up means I won't be looking anywhere else for pet insurance anytime soon! Reviewed on: 18th September 2020

Insurance that gives you extra

Love the interface. There's loadds of free offers and discounts for members and the free video call vet is a idea. Reviewed on: 18th September 2020

Easily accessible

Easily accessible and coherent. Thanks! Reviewed on: 18th September 2020

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