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Wise Driving: Car Insurance reviews

Name: Car Insurance
Rating: 1.27 (64 reviews)

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1.31

Based on 64 reviews, last reviewed 21st Feb 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

3 star

90%

Latest highest rating:

5

Good all round Easy to set up. Not too expensive. Customer service handle my queries very quickly and friendly staff Reviewed on: 24th August 2024

Latest lowest rating:

1

Absolutely awful insurance company. Absolutely awful insurance company. Cancelled a month and a half before my policy ended, and they charged me an astronomical amount. I told him I wasn... Read more Reviewed on: 21st February 2025

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About this product

For young drivers, high premiums can be a barrier to getting onto the roads. Black box policies, also known as telematics policies, provide a solution to this. At Smart Money People, we collect Wise Driving car insurance reviews to help you make an informed decision on your next provider.

Wise Driving is part of iGO4 Insurance, solely offering black box policies. Wise Driving’s black box policies are designed to help young drivers save money on their car insurance premium through safe driving. Policyholders get access to an online dashboard displaying their driving score, as well as the main areas in which their driving could improve.

Are you a new driver looking to save money on your car insurance premium? Black box policies are designed for people just like you. Wise Driving claims to provide lower premiums as a reward for safe driving, but also states that your premium may rise if you are consistently driving in an unsafe manner. Find out what existing customers have to say about their policies by reading our Wise Driving car insurance reviews.

Have you had a car insurance policy with Wise Driving? Write an honest review on Smart Money People so we can help people like you make better decisions. Did you find that Wise Driving’s scoring of your driving was fair, and did you receive a lower premium as a result? Have you had any concerns with the black box technology provided by Wise Driving? Would you recommend the provider to friends and family? Whether good or bad, leave a Wise Driving car insurance review today to help other drivers just like you.

Wise Driving Car Insurance reviews (64)

Review of the Wise Driving, Car Insurance:

Absolutely awful insurance company.

Absolutely awful insurance company. Cancelled a month and a half before my policy ended, and they charged me an astronomical amount. I told him I wasn't happy, and he proceeded to say he wasn't sure as to why that price was so high for the cancellation fee. Told me he would get the team to look into it, did they bother? Nope. They didn't, didn't even say anything back from that and no explanation or nothing. So, I set up a payment plan, and I had issues with my bank, causing me to miss a couple of payments. I made a few payments up, contacted them prior to this and explained that I had issues, and they told me its been sent to the debt collection agency, even though i made contact with wise driving!!! The policy time is completely wrong on what the debt collection agency have and they don't even have my address right either. They also slapped another 20 quid onto the bill because of this. When I rang them earlier, they were beyond rude, completely ignorant. Do not bother with this company, their prices are ridiculous and the customer service is disgusting. Reviewed on: 21st February 2025

Cheap But Not Worth The Hassle

Firstly I am very disappointed that WiseDriving use Reevoo to try to pretend they are a good company - only selected people can fill out reviews on Reevoo so despite having had a policy with them I was unable too! Obviously bias. I cancelled my policy as they would not extend their 14 day box installation policy by one day to allow for the Easter break. I have to give 4 weeks notice to take time off work and can't park at work. I am off Fridays but the installation company couldn't do the first Friday, the next one was easter Friday and they were off so it was booked in for the following Friday. Would have been installed less than 24 hours after their deadline but they wouldn't budge. Had 21 days previously with another company which was no problem. Terrible customer service, take ages to reply to emails and I was on hold for an average of 35 minutes each time I rang. Terrible company that probably won't last long. Reviewed on: 14th April 2018

AVOID

"AVOID AVOID AVOID!!! I have been with them for a year and had NOTHING BUT TROUBLE!! when getting the policy i was told i would need a black box which i was fine with, but i was assured there would be no curfew or timings on it as i work in a hotel so drive at all times of the morning and night. this was not the case and the main part of the black box score was about usage and what time of day i use my car, they then wanted to charge me for using my car at night. it cost me £350 to change the car on my policy, while changing my policy over the phone i changed my address which cost nothing. i then notice they hadn't changed my address so i called again to change it and they wanted me to pay £500 just to change my address!!! They have been taking money out of my account without notifying me £50 here and there which i called about and they said it was due to my driving score. i check my driving score regularly on the dashboard which has always been around 8/10 every month but they refused to refund me. nasty customer service who absolutely do NOT care!! AVOID AT ALL COST!!!!!! AVOID AVOID AVOID!! Reviewed on: 28th March 2018

There okay

My insurance company no comment Reviewed on: 13th September 2017

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