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Zempler Bank (formerly Cashplus): Business Account reviews

4.80
Based on 7,002 reviews, last reviewed 28th Oct 2024
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I remember cashplus when they started. Well done guys Joshua was helpfull and polite. Great customer service Reviewed on: 16th October 2024
Mariusz K's avatar
Mariusz K

Latest lowest rating:

1

Bad experience I had very bad experience with this bank.They stop my account without any reason.i contact with customer service alots of time they not give me any va... Read more Reviewed on: 28th October 2024
Irfan i's avatar
Irfan i

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Zempler Bank (formerly Cashplus) Business Account reviews (7002)

Review of the Zempler Bank (formerly Cashplus), Business Account:

As ex soldiers who run an army charity we are disgus...

1
As ex soldiers who run an army charity we are disgusted with the treatment we are currently enduring with Zemplar. They have froze our accounts for no reason at all apart from someone stealing my mobile phone and me telling the bank They have now decided to lock us out the account where we can not feed ourselves or get home to get our medication we need to control our ptsd. We have been left in a city we are not from with no access to our funds and no one even caring about our problem. Army veterans now forced to have to Walt in Manchester for the bank to release our funds Now almost 24 hrs. Had to sleep rough last night. Didn’t get our medication and can’t leave until we can access money This is a very very dangerous situation that Zempler bank have forced 2 Veterans into who have done nothing wrong apart from let the bank know we had had our phone stolen Reviewed on: 18th September 2024

Extreamly happy with the way Cash Plus opperates and...

5
Extreamly happy with the way Cash Plus opperates and services Reviewed on: 27th March 2024

Very poor customer service.

1
Very poor customer service. Don’t care about their customers. So bad Reviewed on: 27th March 2024

Avoid @Cashplus at all cost.

1
Avoid @Cashplus at all cost. Opened an account and then months later they block my account for 5 days for no reason returning all payments received in that time... customer service is non existent. Reviewed on: 27th March 2024

Simple and easy to use business account with all fun...

5
Simple and easy to use business account with all functions that put the big banks to shame. Helpful and friendly responsive customer service when required. Keep up the good work! Reviewed on: 26th March 2024

Excellent Small Business support

5
When I started my small business Cashplus was recommended by a friend and they have been very helpful and supportive during the last five years and have made life so much easier than it could have been as a novice to the business of running your own business. Reviewed on: 26th March 2024

I am happy with the service.

4
I am happy with the service. I think the online banking services are good . The need for a fob that I have to carry with me to login is a bit of a hassle but so far has caused no real problems. If anybody asked for a reccommendation I would give one. Reviewed on: 26th March 2024

Excellent bank. Great value for money.

5
I’ve been using Cashplus for my business for many years now and have always been very impressed with their standard of service and offerings. Reviewed on: 26th March 2024

I have been treated very bad by Cashplus.

1
I have been treated very bad by Cashplus. Their customer service agent always drop the phone on you or cut your calls. Their manager Anthony refused to talk to me today 26th of March 2024. David the customer service adviser cut my calls. It is a very bad service. Cashplus do not deserve award at all. Reviewed on: 26th March 2024

Great and easy to use.

5
Great and easy to use. No hidden costs, fast transfers and the app really does help with accounting. I do and will continue to recommend. Reviewed on: 25th March 2024

Great bank

5
Great bank,everything you need for your bussiness in one place Reviewed on: 25th March 2024

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