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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,359 reviews, last reviewed 30th Sep 2025
83% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Payment is quick process and banking system is easy... Payment is quick process and banking system is easy access Reviewed on: 18th September 2025
Nagarajah V's avatar
Nagarajah V

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025
StuartM's avatar
StuartM

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8359)

I will never open an account with them again

1
It is a disaster to deal with this so-called bank and its unprofessional staff. In spite of the fact that my account was opened and I was given the banking info, my account was closed a few days later, which caused me a lot of stress and inconvenience. Reviewed on: 18th May 2025

Blocked my account because my card was returned, now...

1
Blocked my account because my card was returned, now I'm £3k out of pocket - lol, what a joke. Reviewed on: 6th May 2025

I’m happy

5
Just straight forward and easy to use Reviewed on: 29th April 2025

Quick to open and great communications

5
Quick to open and great communications Reviewed on: 29th April 2025

Good service

5
Any questions have been sorted out promptly ! Reviewed on: 28th April 2025

Excellent service

5
Excellent service, I definitely recommend it Reviewed on: 26th April 2025

GREAT ALL ROUND BANK ACCOUNT

5
Simply put, Zempler does everything that it says on the tin. No frills, no faff, efficient and effective. Reviewed on: 25th April 2025

Headache!! Avoid!!

1
They restricted my account 3 days ago and still no reply from them Reviewed on: 25th April 2025

Great bank, with good support.

4
Great bank, with good support. Works fine most of the times Reviewed on: 22nd April 2025

Locked our account

1
Locked our account for no reason. We keep providing them info and they keep unblocking only to reblock again. Reviewed on: 22nd April 2025

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