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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,355 reviews, last reviewed 19th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
77% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

The bank restricted and eventually closed the accoun... The bank restricted and eventually closed the account, causing significant delays in accessing funds (3+ months). Communication was slow and often unc... Read more Reviewed on: 19th August 2025
Tom's avatar
Tom

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8355)

It's generally good, easy to navigate across the app...

4
It's generally good, easy to navigate across the app and on browser. Reviewed on: 18th April 2025

Any issue has always been dealt with promptly and pr...

5
Any issue has always been dealt with promptly and professionally, only had to call on a couple of occasions youin all the time I’ve banked with Reviewed on: 18th April 2025

Good and easy to operate but no options for receive...

5
Good and easy to operate but no options for receive card payment. Reviewed on: 15th April 2025

Give them a pass

1
Endless support phone call holds. They just don't know how to resolve a problem. They kept on passing the issue till I had to hang up Reviewed on: 15th April 2025

Account opened no issues had no issues with the acco...

5
Account opened no issues had no issues with the account. Thanks Reviewed on: 14th April 2025

Loyal Customer

5
I have been with Cashplus/Zempler for 10 years plus and can’t recommend them enough. Reviewed on: 14th April 2025

I am a new customer and business starter

5
I am a new customer and business starter, I have had zero troubles and hope to use Zemplar for many years Reviewed on: 14th April 2025

The service does what it describes.

5
The service does what it describes. A business account that is set up quickly and provides a top class service. Reviewed on: 14th April 2025

Great customer service

5
Great customer service and very efficient, sorted out a problem I had in no time. Reviewed on: 14th April 2025

A very positive experience banking with Zempler

5
A very positive experience banking with Zempler Reviewed on: 14th April 2025

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