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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8359 reviews)

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4.81

Based on 8,359 reviews, last reviewed 30th Sep 2025

78% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Payment is quick process and banking system is easy... Payment is quick process and banking system is easy access Reviewed on: 18th September 2025

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8359)

Nightmarish support to say the least.

Nightmarish support to say the least. Took a he'll lot of time to actually get to talk to a real human and post that they asked me email specific details. And even though the details are right, I still got told they're wrong. Reviewed on: 22nd April 2025

I am happy with zempler bank.

I am happy with zempler bank.very easy for using Reviewed on: 21st April 2025

The service has been excellent no trouble and respon...

The service has been excellent no trouble and responsive. Reviewed on: 20th April 2025

This company charges fees for many transactions that...

This company charges fees for many transactions that should be free, such as withdrawing cash from a cash machine or for many other transfers and transactions. Reviewed on: 19th April 2025

It's generally good, easy to navigate across the app...

It's generally good, easy to navigate across the app and on browser. Reviewed on: 18th April 2025

Any issue has always been dealt with promptly and pr...

Any issue has always been dealt with promptly and professionally, only had to call on a couple of occasions youin all the time I’ve banked with Reviewed on: 18th April 2025

Good and easy to operate but no options for receive...

Good and easy to operate but no options for receive card payment. Reviewed on: 15th April 2025

Give them a pass

Endless support phone call holds. They just don't know how to resolve a problem. They kept on passing the issue till I had to hang up Reviewed on: 15th April 2025

Account opened no issues had no issues with the acco...

Account opened no issues had no issues with the account. Thanks Reviewed on: 14th April 2025

Loyal Customer

I have been with Cashplus/Zempler for 10 years plus and can’t recommend them enough. Reviewed on: 14th April 2025

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