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Zempler Bank (formerly Cashplus): Business Account reviews

Name: Business Account
Rating: 4.81 (7002 reviews)

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4.80

Based on 7,002 reviews, last reviewed 28th Oct 2024

100% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

I remember cashplus when they started. Well done guys Joshua was helpfull and polite. Great customer service Reviewed on: 16th October 2024

Latest lowest rating:

1

Bad experience I had very bad experience with this bank.They stop my account without any reason.i contact with customer service alots of time they not give me any va... Read more Reviewed on: 28th October 2024

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Zempler Bank (formerly Cashplus) Business Account reviews (7002)

Review of the Zempler Bank (formerly Cashplus), Business Account:

Cashplus Breach of Data Protection Regulations

Cashplus recently breach data protection regulations under GPDR 2008 Act 15. They send one acknowledge letter regarding one complaint I raise whit them to a other person email address. In that email my personal information and confidential information regarding to my complaint was disclose to a third party. This is a serious breach of personal data and shows the lack of security and professionalism Cashplus have it. No apologies was given and they pretended like nothing happen. They neglected and ignored my request for explanation. I filed a complaint to Information Commissioner Officer and waiting for they review. Please be aware if you bank whit them or you think in doing. Definitely one bank to stay away. Reviewed on: 19th May 2023

Good service, very satisfied customer

Good service, very satisfied, respond very quickly to email requests Reviewed on: 27th March 2024

Extreamly happy with the way Cash Plus opperates and...

Extreamly happy with the way Cash Plus opperates and services Reviewed on: 27th March 2024

Very poor customer service.

Very poor customer service. Don’t care about their customers. So bad Reviewed on: 27th March 2024

Avoid @Cashplus at all cost.

Avoid @Cashplus at all cost. Opened an account and then months later they block my account for 5 days for no reason returning all payments received in that time... customer service is non existent. Reviewed on: 27th March 2024

Simple and easy to use business account with all fun...

Simple and easy to use business account with all functions that put the big banks to shame. Helpful and friendly responsive customer service when required. Keep up the good work! Reviewed on: 26th March 2024

Excellent Small Business support

When I started my small business Cashplus was recommended by a friend and they have been very helpful and supportive during the last five years and have made life so much easier than it could have been as a novice to the business of running your own business. Reviewed on: 26th March 2024

I am happy with the service.

I am happy with the service. I think the online banking services are good . The need for a fob that I have to carry with me to login is a bit of a hassle but so far has caused no real problems. If anybody asked for a reccommendation I would give one. Reviewed on: 26th March 2024

Excellent bank. Great value for money.

I’ve been using Cashplus for my business for many years now and have always been very impressed with their standard of service and offerings. Reviewed on: 26th March 2024

I have been treated very bad by Cashplus.

I have been treated very bad by Cashplus. Their customer service agent always drop the phone on you or cut your calls. Their manager Anthony refused to talk to me today 26th of March 2024. David the customer service adviser cut my calls. It is a very bad service. Cashplus do not deserve award at all. Reviewed on: 26th March 2024

Great and easy to use.

Great and easy to use. No hidden costs, fast transfers and the app really does help with accounting. I do and will continue to recommend. Reviewed on: 25th March 2024

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