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Zempler Bank (formerly Cashplus): Business Account reviews

4.82
Based on 8,336 reviews, last reviewed 19th Apr 2025
120900% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

This company charges fees for many transactions that... This company charges fees for many transactions that should be free, such as withdrawing cash from a cash machine or for many other transfers and tran... Read more Reviewed on: 19th April 2025
Shahrad A's avatar
Shahrad A

Latest lowest rating:

1

Give them a pass Endless support phone call holds. They just don't know how to resolve a problem. They kept on passing the issue till I had to hang up Reviewed on: 15th April 2025
Sam's avatar
Sam

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Zempler Bank (formerly Cashplus) Business Account reviews (8336)

Review of the Zempler Bank (formerly Cashplus), Business Account:

Easy to use

5
Easy to use and flexible with debit card and good security Reviewed on: 30th March 2025

No fuss, there when needed reliable banking

5
No fuss, there when needed reliable banking Reviewed on: 9th April 2025

They blocked the use of my bank account without reas...

1
They blocked the use of my bank account without reason or explanation. we were unable to trade for over a month. They withheld £20,000 of my money. Still no explanation. Only the help of family and friends stopped us from closing. We could not pay our staff or suppliers. It was Christmas too. They cost us thousands in lost revenue and the offered us £50 compensation. Avoid this bank at all costs. Reviewed on: 9th April 2025

Set up new company account

4
Quick and easy to set up bank account for new contract company Reviewed on: 9th April 2025

I am very satisfied with the bank.

5
I am very satisfied with the bank. Reviewed on: 9th April 2025

Excellent all round service and experience

5
Excellent all round service and experience Reviewed on: 9th April 2025

Zempler saved me from scammers

5
I was tricked by scammers, but Zempler put in additional security measures to stop the theft of £100,000, and then improved my security overall to stop it happening again. The customer service whilst going through this was superb; they reassured me like a therapist, whilst acting quickly on my needs, making an awful experience of being scammed bearable. Reviewed on: 9th April 2025

Very professional and very helpful

5
Very professional and very helpful Reviewed on: 9th April 2025

good. very good honest and relaible

5
good. very good honest and relaible Reviewed on: 9th April 2025

Zempler bank is an easy to set up banking app

5
Zempler bank is an easy to set up banking app with no hidden fees or unexpected limitations. Easy to use, as well as being fast and reliable. Although it doesn't yet offer all the features of a traditional high street bank, it keeps adding incrementally. Reviewed on: 9th April 2025

Easy to use the app with dislexia

5
Easy to use the app with dislexia Reviewed on: 9th April 2025

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