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Zempler Bank (formerly Cashplus): Credit card reviews

Name: Credit card
Rating: 4.86 (4388 reviews)

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4.87

Based on 4,388 reviews, last reviewed 16th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great easy simple card services and very good custo... Great easy simple card services and very good customer service had a to make a call about me statement adviser sort out the problem pretty quickly Reviewed on: 4th May 2025

Latest lowest rating:

1

Do not trust this so called bank. Do not trust this so called bank. They allowed me to be scammed of 7000 Reviewed on: 16th July 2025

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About this product

A Zempler credit card is available if you have a personal income of over £15,000 or more.

There’s no annual or monthly fee, flexible repayment options and a credit limit review within the first six months.

Zempler credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zempler Bank before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Credit card reviews (4388)

If I could I would give 0 stars, Cashplus Bank are i...

If I could I would give 0 stars, Cashplus Bank are incompetent and should not be allowed to function as a bank. Horrible customer service, this bank doesn’t have a fraud department working from 20:00 on Fridays until Monday 9:00 am meaning if you need help with any fraud situation they won’t help you( so you are alone) also they won’t help at all with the situation so you loose your money. As a small business you need security and this bank doesn’t offer that. In my case of being a victim of fraud Cashplus didn’t help me at all, and made me feel like it was all my fault. Reviewed on: 18th January 2024

Blocked the account

AVOID!!!!!!!!AVOID!!!!!!AVOID!!!!!!!!!AVOID PLEAS do not risk your money by trusting the cash plus bank. Holding you money in street will be safer than cash plus. I’m going to the bankrupt because of cash plus. They just blocked my account 15,20 days ago for no reason. And they asked for the documents which I uploaded first when i opened the account.they could so easy ask for documents without restriction the account.I uploaded the documents 10 working days ago.still no response. The only way to speak the cashplus is customers service number. And the are the weakest customers service you can imagine. They don’t give you any information. They tell you they have no power to do any action. If you talk too much they will terminate the call. I called them 100 time they didn’t allowed me to speak with manger . Every time they told me a different reason. Manger is not in office . He left 2 min ago. He is sick , he is in meetings and ….. the only word i heard from customer service was we advice you to wait. Without any emotion. Exactly same as the automatic computer response. I have 20 employees, they call me every day. And they asked for last three week wages because it’s Christmas time and they have family to support during Christmas. Some of them just sent me the VIDEO OF their children in the Christmas time they have no tv to watch and nothing to eat . And they think I don’t pay them their wage’s because of myself. I told them my situation with cashplus and they said I’m laying. I will loose my company in few next days.a company which i work on for 5 year days an night . And i will loose it because the cashplus need more time to review your documents. THATS A LAY. There is nothing to review. They just want to use your money for month or more and they will get too much benefit and they will give you your money back. I will lost £200000 company worth in next few days because of nothing. Can you believe this? Reviewed on: 23rd December 2023

Shocking bad

Every month I make a payment to my account the money comes out of my bank but never go's onto my credit card balance so then having to raise a dispute with my bank to get the money back shocking company can't seen to process payments I will be closing this account Reviewed on: 17th July 2023

Ionut Spiescu

Is very good bank I’m very satisfied Reviewed on: 3rd May 2023

Total Satisfaction

Not really had any issues with Cashplus, which is a good thing, and i am well informed on any changes regarding accounts , i have been with Cashplus for over 10 years. Reviewed on: 30th April 2023

Good all round card

Great customer service , easy to ise app with all the information you need to take care of my account. Reviewed on: 12th April 2023

Really Helpful

I turned to Cashplus for help after suffering temporary blindness due to Glaucoma. They simply couldn't help enough Reviewed on: 10th April 2023

Convenience

Excellent online and App facilities making it simple to manage. Reviewed on: 10th April 2023

Mr Adam Grzybowski

all the best,im really happy used this card and recomented all the time for my Familly and friends Reviewed on: 9th April 2023

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