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Zempler Bank (formerly Cashplus): Credit card reviews

Name: Credit card
Rating: 4.86 (4388 reviews)

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4.87

Based on 4,388 reviews, last reviewed 16th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great easy simple card services and very good custo... Great easy simple card services and very good customer service had a to make a call about me statement adviser sort out the problem pretty quickly Reviewed on: 4th May 2025

Latest lowest rating:

1

Do not trust this so called bank. Do not trust this so called bank. They allowed me to be scammed of 7000 Reviewed on: 16th July 2025

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About this product

A Zempler credit card is available if you have a personal income of over £15,000 or more.

There’s no annual or monthly fee, flexible repayment options and a credit limit review within the first six months.

Zempler credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zempler Bank before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Credit card reviews (4388)

Grateful to have this fantastic service

Best by a mile wouldn’t hesitate to recommend this to my friends & family Reviewed on: 5th April 2023

NO COMMUNICATION

Very poor service, I have tried to Cancel my Credit card 4 times now and I have no communication back from then I have cut it up and thrown it in the bin and have made a complaint to the Ombudsman service think they can treat customers any way they wish Reviewed on: 5th April 2023

Great service and app

I have been with CashPlus for several years now utilising their Mastercard services and the banking app, never had a problem with any service, I have no problem recommending CashPlus to anyone. Reviewed on: 5th April 2023

Great

No fuss easy to use would recommend Reviewed on: 5th April 2023

Best bank ever

When contacting customer services its always been a helpful and stress free experience no matter what the problem is. Reviewed on: 5th April 2023

good service

Cashplus are extremely helpful when you call them, they keep you up to date regularly and you know where you with your finances Reviewed on: 5th April 2023

Excellent

Great service, helpful and responsible lenders Reviewed on: 5th April 2023

Its simplicity and straight forward.

Good information given about everything and food service. Reviewed on: 5th April 2023

The friendly helpful, Bank

When I’ve had to phone When I’ve had to phone the bank Cashplus all the people that I’ve spoken to. I’ve been more than helpful. They take the time to make sure you understand everything when you need help they take time and trouble and don’t rush so you know exactly what to do and where you are with them. Would recommend them to anybody. Yours Malcolm Silverman Reviewed on: 5th April 2023

Excellent service

Customer service always ready to help Reviewed on: 5th April 2023

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