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Zempler Bank (formerly Cashplus): Current Accounts reviews

Name: Current Accounts
Rating: 4.85 (6502 reviews)

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4.86

Based on 6,502 reviews, last reviewed 12th Mar 2025

21600% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great Communication, informative throughout Great Communication, informative throughout Reviewed on: 12th March 2025

Latest lowest rating:

2

You now charge for cash withdrawals at cash machines. You now charge for cash withdrawals at cash machines. That's wrong. My proper bank account doesn't do that Reviewed on: 27th February 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank (formerly Cashplus) Current Accounts reviews (6502)

Review of the Zempler Bank (formerly Cashplus), Current Accounts:

Great service, everything clear and explained, telep...

Great service, everything clear and explained, telephone answered quickly with helpful knowledgeable staff Reviewed on: 22nd March 2024

Kristina

I am happy having this back I am very satisfied with this bank. If any problems arise, they are always resolved quickly. Reviewed on: 12th March 2025

Very helpful and experience staff

Very helpful and experience staff Reviewed on: 12th March 2025

Great bank

Always treated with respect and advised correctly Reviewed on: 12th March 2025

Excellent customer service,

Excellent customer service, very understanding and helpful, Reviewed on: 12th March 2025

pleasant and it’s the best I have used

Fantastic and I will recommend , I will encourage others to use Reviewed on: 12th March 2025

Excellent service

Always helpful, system never fails Reviewed on: 12th March 2025

Excellent Service.

Great Customer service, easy to use banking app for transfers, paying bills etc. Reviewed on: 12th March 2025

A good app based account but not the best value

It's a good app based bank account but some of their recent communications are not clear and I've had to call before to clarify some of the account charges. They seem to be more focused on business accounts now. On the plus side, you never need to wait long to get in touch with their support. Reviewed on: 12th March 2025

I like using the app, I find it very easy.

I like using the app, I find it very easy. Reviewed on: 12th March 2025

Extremely well I enjoy the banking app

Extremely well I enjoy the banking app Reviewed on: 12th March 2025

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