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Zempler Bank (formerly Cashplus): Current accounts reviews

4.85
Based on 7,186 reviews, last reviewed 28th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Everything is ok better app but one thing is that I... Everything is ok better app but one thing is that I was sent a invitation for credit card but expired I cannot get it reissued Reviewed on: 28th October 2025
Wesley tango 's avatar
Wesley tango

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025
Patrick's avatar
Patrick

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7186)

Treatment of their customers

4
Very polite and accommodating officials Reviewed on: 12th April 2025

The best bank to use

5
Never had any issues really good bank to use and always helpful Reviewed on: 11th April 2025

Very good service

5
No problems at all,, been a very good bank for me, Reviewed on: 11th April 2025

Easy access to customer services.

5
Easy access to customer services. Instant money transfers. Curren customer service deals with complaint promptly. Highly recommended. Reviewed on: 11th April 2025

Bad profiling of black customers

3
I.paid money into my business account and it was locked for weeks and eventually sent back to my client for no reason! Reviewed on: 11th April 2025

The best bank

5
Had no problems using this bank , excellent and efficient online banking , very easy to use , would highly recommend. Reviewed on: 11th April 2025

Brilliant

5
Fantastic, also love using card abroad and customer service is always efficient. Reviewed on: 11th April 2025

Is been absolutely amazing, highly recommend

5
Is been absolutely amazing, highly recommend Reviewed on: 10th April 2025

Very good simple and easy to manage the card and ope...

3
Very good simple and easy to manage the card and open account Reviewed on: 10th April 2025

Very good always available 24/7 no problem when I lo...

5
Very good always available 24/7 no problem when I lost my card abroad last year had new card when I got home good overdraft when I needed it Reviewed on: 10th April 2025

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