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Zempler Bank (formerly Cashplus): Current Accounts reviews

Name: Current Accounts
Rating: 4.85 (7162 reviews)

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4.85

Based on 7,162 reviews, last reviewed 11th Apr 2025

80200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Brilliant Fantastic, also love using card abroad and customer service is always efficient. Reviewed on: 11th April 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank (formerly Cashplus) Current Accounts reviews (7162)

Review of the Zempler Bank (formerly Cashplus), Current Accounts:

Cashplus no1

Im really happy i signed up with cashplus, ever since i did i never had a problem with cashplus as i did with my other former banks, my money always comes on time and whenever i need help the customer service is excellent. Reviewed on: 19th March 2025

answer the phone when I call!

very easy to work with and they answer the phone when I call! Reviewed on: 9th April 2025

I have had an all round positive experience with Zem...

I have had an all round positive experience with Zempler formally CashPlus Reviewed on: 9th April 2025

Excellent service

Always helpful and everything is made easy Reviewed on: 9th April 2025

Really good banking experience

Easy to use app and website. Good customer service. Reviewed on: 9th April 2025

Very professional, service was prompt, telephone m...

Very professional, service was prompt, telephone manner was very good. Reviewed on: 9th April 2025

Satisfied customer

Any of my concerns or queries were resolved within the first interaction. From requesting a replacement for a lost card to needing help by calling from abroad. Reviewed on: 9th April 2025

Zempler Bank charges you for taking out your own mon...

Zempler Bank charges you for taking out your own money which is wrong people are struggling enough these days banks should help their customers not hinder them. Reviewed on: 9th April 2025

Good customer care

Easy to operate. Good customer care. Reviewed on: 9th April 2025

Very good bank Zempler,thank you !

Very good bank Zempler,thank you !!! Reviewed on: 9th April 2025

Simplicity at heart.

Simplicity at heart. Most banks have gotten far too complicated! "you logon and BOOM bombarded with the new this...or the new that!" (when all you just want to do is view your balance etc...) that's why I like "Zempler" though I still prefer the previous name of "Cashplus" Reviewed on: 9th April 2025

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