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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Great service

Been with Cashplus over 7 years and cannot fault the service that they provide. Reviewed on: 14th April 2021

An amazing bank

Wow! I take my hat off to these guys for turning it into a bank. The staff work really hard and are all polite and give you the answers you need. Very good bank! Reviewed on: 14th April 2021

I'm pleased with cashplus very helpful and friendly service

If I got issues with my card or other issues the staff are very quick and good customer service Reviewed on: 14th April 2021

Excellent service

Cash plus is secure and responds quickly to customer requests and complaints. Reviewed on: 14th April 2021

No hassle bank.

Have been with cashplus for over 10 years now and never had any problems. Reviewed on: 14th April 2021

Best card cash account ever

I’ve been using cash plus prepaid card more than 15 years and the service has been absolutely exceptional Reviewed on: 14th April 2021

Spot-on and timely online support

Very informative, excellent customer service and clear procedures and guidelines for all customers. No hidden fees Reviewed on: 14th April 2021

Reliable and friendly

Having been an account holder with CashPlus for a number of years, I can safely say they are the friendliest customer service oriented financial service company, now bank, that I have ever known. They are easy to contact and always friendly and understanding of your needs. I have already recommended them to a number of friends who have gone ahead and opened an account. I am sure that as a fully fledged bank their style and way of taking care of their customers will bring them great success. Reviewed on: 14th April 2021

Dr.

Your online banking is excellent Reviewed on: 14th April 2021

Amazing experience so far

This is a very good bank my experience banking with them was very fantastic Reviewed on: 14th April 2021

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