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Zempler Bank (formerly Cashplus): Current accounts reviews

4.85
Based on 7,185 reviews, last reviewed 12th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025
NAGAMALLESWARA's avatar
NAGAMALLESWARA

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025
Patrick's avatar
Patrick

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Great service

5
Been with Cashplus over 7 years and cannot fault the service that they provide. Reviewed on: 14th April 2021

An amazing bank

5
Wow! I take my hat off to these guys for turning it into a bank. The staff work really hard and are all polite and give you the answers you need. Very good bank! Reviewed on: 14th April 2021

I'm pleased with cashplus very helpful and friendly service

5
If I got issues with my card or other issues the staff are very quick and good customer service Reviewed on: 14th April 2021

Excellent service

5
Cash plus is secure and responds quickly to customer requests and complaints. Reviewed on: 14th April 2021

No hassle bank.

4
Have been with cashplus for over 10 years now and never had any problems. Reviewed on: 14th April 2021

Best card cash account ever

5
I’ve been using cash plus prepaid card more than 15 years and the service has been absolutely exceptional Reviewed on: 14th April 2021

Spot-on and timely online support

5
Very informative, excellent customer service and clear procedures and guidelines for all customers. No hidden fees Reviewed on: 14th April 2021

Reliable and friendly

5
Having been an account holder with CashPlus for a number of years, I can safely say they are the friendliest customer service oriented financial service company, now bank, that I have ever known. They are easy to contact and always friendly and understanding of your needs. I have already recommended them to a number of friends who have gone ahead and opened an account. I am sure that as a fully fledged bank their style and way of taking care of their customers will bring them great success. Reviewed on: 14th April 2021

Dr.

4
Your online banking is excellent Reviewed on: 14th April 2021

Amazing experience so far

5
This is a very good bank my experience banking with them was very fantastic Reviewed on: 14th April 2021

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