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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

They helped when no one else would

Charges and delays on payments being processed need improvement but they took me on when no one else would and helped raise my credit score so they are going to have me as a customer as long as they have me! Reviewed on: 14th April 2021

Superb Services, Great Experiences

It has been a great experience with CashPlus so far. Their services are Top Notch Reviewed on: 14th April 2021

Fantastic!

Have always had a great experience with Cashplus! Reviewed on: 14th April 2021

Amazing service, they make things easy!

They make things easy, which is all you can ask for Reviewed on: 13th April 2021

Outstanding

So simple to use. Quick communications Reviewed on: 3rd April 2021

Overall performance

Exellent banking experience and efficiency Reviewed on: 3rd April 2021

Have been efficient & helpful deserve to be a bank.

I'm a relatively new customer,but I'm also getting my wife to join in the near future over the years we have done our banking with the high street bank's. But always they have bad customer care the extent the customer no longer matters.My wife and I are not happy with the bank we use at the moment so it's really good that a new bank had emerged. Reviewed on: 2nd April 2021

A great Bank

We all learn by our mistakes where monies concerned And this company helped me get back on my feet with their account when no other Banking company would. A massive thumbs up . Reviewed on: 2nd April 2021

Smart bank

They have helped me through some hard times Thank you Reviewed on: 1st April 2021

Good service

Haven't had many problems with cashplus except online app problems Reviewed on: 31st March 2021

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