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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Easy to use

Easy to use, i have noticed a change on my credit report Reviewed on: 24th March 2021

Satisfactory

Very happy to have been part of this great project. Reviewed on: 24th March 2021

Excellent

Setting up the account was easy. Make transfers every week. The app is easy to use Reviewed on: 24th March 2021

great customer service

always at the end of the line when needed Reviewed on: 24th March 2021

Not had any problems so far so so good.

A+ just like having a normal high street bank . Reviewed on: 24th March 2021

Very satisfied

Love how they remind you of payments due and love the app easy to navigate Reviewed on: 24th March 2021

Certainly one of the best I've felt with

I've been with Cashplus for 13 years and found them to be the easiest to work with. I've never experienced any problems with customer service, and everything has been dealt with very efficiently Reviewed on: 24th March 2021

I m is a woman

I’m very happy because this banks is weary good! Reviewed on: 24th March 2021

A great customer experience

Being a customer of Cashback has been a great experience. The staff are always friendly and will to help, they keep you in the informed, it's quick and it's quick and easy to become a customer, no stress, and in a fast paced world where we need everything done yesterday, they do just that. They are doing a great job!!! Reviewed on: 24th March 2021

Great Bank

I have been with cashplus for a number of years and found them very reliable . Great service. I'm very happy with cashplus. Highly recommended. Reviewed on: 24th March 2021

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